Customer Service Administrator - Relationship Associate Worksite Location: Brampton, Ontario (in office) Role Type: Temporary from July 27th - September 12th Hours: Monday to Friday, 8:30am - 5pm, 40 hours/week Hourly Payrate: $20/hr plus 4% vacation pay, paid weekly About the Role We are seeking a motivated customer focused and detail-oriented Relationship Associate to join our client''s team in Brampton, Ontario.
This is a fully on-site position where you will play a key role in supporting Branch success in an administrative capacity by balancing business development with portfolio management and risk oversight.
What You''ll Do (Your Impact) As a Relationship Associate, you will contribute directly to achieving Branch goals by: Onboarding new customers and identifying opportunities to help grow their businesses Maintaining strong relationships with internal stakeholders and external partners Leveraging reporting tools such as Salesforce and Tableau to uncover growth opportunities and identify risk Managing daily customer delinquency activities and ensuring timely resolution Coordinating lot audit reconciliations with the centralized inventory audit team Ensuring compliance with all applicable laws and regulations within the assigned region Applying critical thinking to evaluate business scenarios and risk factors Supporting additional responsibilities as assigned What You Bring At least 1 year of relevant experience in a similar client service administrator like role; experience from the financing industry an asset Excellent customer service and communication skills; strong interpersonal skills with the ability to think on your feet Strong organizational skills and attention to detail Proficiency in Google Workspace and familiarity with CRM platforms Ability to analyze information and make sound decisions Flexible, willing and wanting to learn; takes initiative and driven to be a valuable team member A keen interest in being involved in business development and client relationship management A valid class G driver''s license is required Additional Information This is an on-site role based in Brampton, Ontario Travel will be required for client visits if the position becomes permanent so this must be of interest to you to ensure it is in line with the ''fit'' Why Join Us? You''ll be part of a collaborative team where your contributions directly impact business growth and customer success.
This role offers hands-on experience in relationship management, risk analysis, and business development-ideal for someone looking to grow their career in a dynamic environment.
If this describes you and a potential career match for yourself, please apply today! Vacancy Status: This posting is for an existing vacancy.
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We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters.
We encourage applications from individuals of all backgrounds and identities.
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