Overview

We are looking for someone seeking exciting new opportunities as Dispatcher for our thriving team in Edmonton, AB. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry.

Benefits

- A competitive salary
- Comprehensive benefits and employee assistance program
- A generous employer contribution to the pension plan
- Complete insurance coverage
- Employee discounts on automotive products
- Career development opportunities
- Work in a agile work environment you’ll be able to expand your skills

Responsibilities

- Coordinate and follow up on activities relative to customer deliveries and supplier pick-ups, according to schedules, customer service promises, needs of inside and outside sales team members
- Maintain constant communication with drivers in transit, or with customers about the status of orders
- Ensure efficient driving routes and assign deliveries to drivers based on location and priority
- Schedule workforce in collaboration with Store Manager and coordinate the work of the drivers to reduce delay and meet time expectations
- Distribute fleet vehicles, keys, company fuel cards, phones, record keeping forms and parts deliveries to drivers




- Ensure drivers enter delivery times into delivery tracking system, if available, or onto manual sheets
- Verify returns of customers' goods before credits are completed by the sales team, if applicable
- Pick and pack orders and ensure orders are accurate and ready for delivery
- Conduct/support daily, weekly, monthly inspections of trucks and scheduled maintenance in conjunction with Store Manager and ensures reporting of any accidents as required
- Schedule vehicle repairs with local repair facilities and communicate vehicle issues to management
- Play an active role in the store’s cleanliness, organization and maintenance
- Make deliveries as required
- Dispatcher in certain locations may also be responsible for the opening and closing of the facility, providing customer service and administration duties

Qualifications

- High School diploma or equivalent
- 1 to 3 years’ experience in related position
- Valid driver’s license and good record of conduct
- Excellent customer service skills
- Lifting of heavy equipment of up to 50 pounds

Location

8548 Roper Rd NW, Edmonton, AB, T6E 6V4

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📌 Dispatcher (Edmonton)
🏢 Uni-Select
📍 Edmonton