Role Overview

LensCrafters, part of EssilorLuxottica, is a global leader in design, manufacture and distribution of vision care products. The Associate Optometrist role serves in a Part‑Time capacity at Store # LensCrafters.

General Function

The Associate Optometrist is a leader in the organization, delivering the brand promise and experience. Responsibilities include ensuring patients receive high‑quality Optometric care, performing clinical protocols, maximizing practice growth, and serving as a brand ambassador.

Major Duties & Responsibilities

- Ensure executional excellence and winning results in partnership with the MOD and store team.
- Demonstrate commitment to exceed results through robust competency in KPI management and high accountability.
- Ensure brand is known as the leading optical provider within the community.
- Operate as a successful stakeholder with all leaders within the organization and local market.
- Place the patient/customer first and deliver excellent service.
- Strive to exceed expectations on all KPIs.
- Convey a commitment to providing unsurpassed Patient Service by ensuring staff performs the following Service Process steps:
- Address all patients/customers' visual lifestyle needs.
- Make eyewear recommendations based on patients/customers’ needs.
- Explain each step of the eye exam and listen carefully to patients/customers.
- Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well‑being.
- Communicate effectively with patients about the need for annual eye exams and ensure all patients are scheduled in TAB for their next eye exam.
- Conduct all services in accordance with protocol and accepted standards of care.

- Ensure all patients receive an accurate diagnosis and appropriate recommendations.
- Establish a positive doctor/patient relationship.
- Utilize and leverage effectively all technology to deliver unsurpassed patient/customer experiences.




- Ensure office systems are maintained.
- Maintain state licensure in good standing and practice to the full scope of that license, responsible for maintaining Continuing Education requirements.
- Provide effective training and guidance to team members using company‑provided programs.
- Deliver clear, motivating and constructive feedback to all associates in a timely manner.
- Create a positive culture linked to the corporate culture, identify what motivates each individual, and direct conversations and actions appropriately.
- Encourage associate decision‑making at the level closest to the patient.
- Maximize partnerships through leadership, participation and involvement.
- Takes pride in the appearance of the office.
- Maintain a safe working environment for all associates and patients.
- Lead by example.

Basic Qualifications

- Doctor of Optometry
- Commitment to quality patient care
- Knowledge of current Optometric theory and technology
- Strong communicator and listener
- Problem‑solving ability
- Solid organization skills

Benefits & Compensation

Employee pay is determined by geographic location, experience, qualifications, skills and local minimum wage requirements. Additional compensation may include a competitive bonus and/or commission plan, a first‑class total rewards package, health care, retirement savings, paid time off/vacation and various employee discounts.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social condition, perceived victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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📌 Associate Optometrist (Kelowna)
🏢 LensCrafters
📍 Kelowna