Become a Mobile Device Support Analyst at Air Canada, specializing in the configuration and management of Apple devices. Ensure compliance and security while assisting users.
In this role, you will play a vital part in supporting and managing Air Canada's fleet of iOS and iPadOS devices. You will coordinate app updates and provide Tier 2 support to resolve user issues. Candidates should possess 3-5 years of IT operational experience and be skilled in MDM technologies.
Key Responsibilities:
• Support and configure Apple devices across the fleet
• Implement security protocols and monitor compliance
• Provide escalation support for complex issues
• Schedule OS updates for device compatibility
• Create documentation and generate leadership reports
Requirements:
• 3-5 years in IT operations
• Experience with iOS/iPadOS management
• Proficiency in MDM solutions
• Ability to maintain composure under pressure
• Preference for bilingual candidates
Elevate your career by enhancing mobile device support at Air Canada.
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📌 Mobile Device Support Analyst at Air Canada (Dorval)
🏢 Air Canada
📍 Dorval
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