Work Term: Permanent Work Language: English Hours: 40 hours per week Education: No degree, certificate or diploma Experience: 1 year to less than 2 years Work setting Hospitality industry Hotel, motel, resort Tasks Investigate complaints and claims Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests'' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying)



Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Provide customer service Computer and technology knowledge Computerized bookkeeping system Internet Opera Work conditions and physical capabilities Attention to detail Fast-paced environment Standing for extended periods Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Resourcefulness Other Use of artificial intelligence Employment terms options Evening Employment terms options Flexible hours Morning Day Weekend Health benefits Dental plan Disability advantages Health care plan Financial benefits As per collective agreement Other benefits Other benefits Parking available Wellness program Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

📌 guest service agent (Goffs)
🏢 Hôtel Alt Aéroport d'Halifax
📍 Goffs