Salary: #26 to $28

Job Title:Warehouse Supervisor

Department:Warehouse

Location:Hanover, ON

Employment Type:Permanent Fulltime

Reports To:Director of Operations

AboutSmittys Furniture

We are a fourth-generation, family-owned furniture retailer specializing in high-quality, Canadian-made furnishings. For over 75 years, we have been a trusted name in Southern Ontario, guided by our vision to inspire connections and create warmth in every home. With a strong focus on exceptional customer experience, we value the relationships we build with both our loyal customers and our deeply experienced team. Operating from three locations, Hanover, Kitchener, and Barrie, we proudly promote and sell leading furniture and mattress brands manufactured in Canada, living our commitment to quality and craftsmanship every day.

About thePosition

The Warehouse Supervisor plays a key role in enabling Smitty's to achieve its vision: to inspire connections and create warmth in every home. You do this by providing hands-on, day-to-day supervision of our warehouse team, ensuring product moves safely, accurately, and on time from receiving through to delivery, and by acting as the front-line leader for health and safety in the warehouse.

This role is Monday toFridaygenerally40hoursper week with flexibility for various work demands.

Whatwill you be doing?

Team Supervision:

Front-line supervision of the warehouse team, including shipping, receiving, and customer pickups:

- Supervise, coach, and support warehouse team members in a manner consistent with the Company's values and culture

- Assign daily tasks and adjust priorities to meet receiving, loading, and delivery schedules

- Support the Director of Operations with scheduling, time off coverage, and shift planning

- Ensure all team members receive job-specific and SOP training

- Provide input to the Director of Operations on hiring, performance reviews, and coaching conversations

- Initiate open and candid conversations with team members and escalate performance or conduct concerns promptly

- Maintain regular team huddles to ensure the efficient andtimelyflow of information

Health & Safety:

- Ensure team members work in compliance with the OHSA and Smitty's health and safety policies, practices, and SOPs; recognize compliance and correct non-compliance

- Perform workplace inspections and ensure identified hazards are classified, reported, and corrected according to Smitty's hazard classification process





- Conduct safety talks and information meetings covering safety, staff issues, and product issues

- Be present at accident and incident investigations and ensure reports are completed andforwardedpromptly

- Enforce PPE requirements, including approved steel-toed footwear in all warehouse areas

- Ensure only trained and certified team membersoperatelift trucks and that pre-use safety inspections are completed and signed off

- Support workplace injury management with the Director ofOperations andHuman Resources, including injury reporting and return to work processes

Shipping, Receiving & Product Handling:

- Oversee the day-to-day flow of shipping, receiving, customer pickups, and transfers between locations

- Ensure incoming product is inspected, and shipment damage is documented to support recovery of vendor credits

- Ensure product is received, staged, and stored in an efficient and orderly manner

- Supervise pre-delivery inspection and assembly so product leaves the warehousedelivery-ready

- Oversee theaccurateloading of delivery vehicles against the daily delivery schedule

- Assistwith product display arrangements at Showroom andassistancewith installation of new product

- Maintain inventory accuracy through proper handling, location management, and cycle counts

Equipment & Facility:

- Ensure lift trucks, material handling equipment, and warehouse tools aremaintained, inspected before use, and safe to operate

- Maintain a neat, organized, and hazard-free warehouse through consistent housekeeping standards

- Maintain the properties of Smittys ensuring that theyremainclean, free from debris, and in winter ensuring the sidewalks are cleared and salted

- Reportequipment defects and facility maintenance needs to the Operations Manager

- Other related duties as may be assigned

What is going to help yoube successful?

- High school diplomarequired; post-secondary education in Business, Operations, Supply Chain, or a related field is an asset
- 3+ years of experience in a warehouse, distribution, orlogisticsenvironment, including experience leading or supervising others




- Understanding of Occupational Health & Safety requirements; supervisor-level health and safety training is an asset
- Lift truck certification (or ability to obtain certification through Smitty's training)
- Experience in the home furnishings industry is an asset
- Demonstrated ability to learn new software programs; experience with inventory or ERP systems is an asset
- Ability to use Microsoft products (Word, Excel,SharePointetc.)
- Excellent communication skills (written and verbal)

Whatsin it for you?

- Competitive salary within an expected rangeof:$26 to $28 per hour

- Comprehensive group benefits, including health, dental, and LTD

- Paid vacation annually

- A challenging, meaningful, and rewarding work workplace

- Work alongside a caring, collaborative group ofteammateswho genuinely want to make a positive impactand connect with each other

What you should know about ourRecruitment & Selection Process:

- Thispostingis for anewvacancy within our organization.

- We donot
use artificial intelligence to screen, assess or select applicants.

- If you are selected for an interview, we willnotify youwithin 45 calendar days of the date of your interview

Smittys, we are dedicated to living our values: W.A.R.M.T.H(Welcoming, Attentive, Refined, Meaningful, Teamwork, and Humble).in our everyday operations. We are committed to breaking down barriers andproviding equal opportunities for all in employment. We are dedicated to working with applicants who require reasonable accommodation during the application process, ensuring that every candidate has the support they need to bring their best forward. To request accommodation, please reach out to [email protected]. Restassured that all information shared will be handledin accordance withapplicable privacy laws and our company's policies.

Ready to make an impact?

Do you want to work with a team that takes its work seriously, but knows how to have fun doing it? Are you looking for an environment whereyourevalued, supported, and challenged to be your best?If so, wedefinitely wantto hear from you!Please send us your resume inWord, PDF, or Video formats [email protected].

Wesincerely thankall applicants for their interest. Due to the high volume of applications we receive, only those selected for an interview will be contacted. If youdonthear from us, pleasedontbe discouraged. Yourexperience may be a better fit for a future opportunity, and wewould be delighted foryou to apply again.

📌 Smittys Furniture (Hanover)
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📍 Hanover