General Project Coordination and Communication (30%)Demonstrated experience coordinating projects and leading initiatives with technical and business stakeholders. Solid communication skills, with the ability to convey complex technical concepts in simplified terms for non-technical stakeholders. Excellent analytical and problem-solving capabilities, coupled with experience in change planning and implementation. Proficiency in Microsoft Office for process automation, data analysis, and report generation. Service Management (30%)Expertise in ITIL best practices for Service Management (Incident, Problem, Change, and Configuration Management). 2+ years of experience managing the full lifecycle of incidents, problems, and service requests using tools like Remedy/eSMT.



Experience analyzing and reporting on operational data to identify trends and optimize processes. Middleware Support (35%)2+ years of experience with systems administration of Oracle Solaris (Sun Solaris) and Red Hat Enterprise Linux (RHEL). 2+ years of experience with middleware environments, including IBM WebSphere Application Server/Liberty/NDM. Practical experience with DevOps methodologies and CI/CD tools like Jenkins, Urban Code Deploy, and Urban Code Velocity. Hands-on experience with OpenShift, managing containerized applications and ensuring scalable, flexible deployments. Expertise in secure file

📌 Rq11330 - Application Support Specialist - Junior (Toronto)
🏢 FlexStaf IT
📍 Toronto