Senior SRE Engineer with Dynatrace Experience to Accelerate Observability Implementation for Major Banking Client

Senior Site Reliability Engineer (SRE) – Dynatrace SME

Duration: 5 months, with possibility of extension

Start Date: ASAP

Overview

Our Major Banking Client is seeking aSenior Site Reliability Engineer (SRE) withdeep, hands-on Dynatrace expertise to accelerate their enterprise observability transformation. This is aSME-level role responsible for designing, orchestrating, and optimizing the full Dynatrace platform to enhance visibility, resilience, and reliability across complex banking systems.

Key Responsibilities

- Lead theend-to-end orchestration of the Dynatrace platform , including Infrastructure, Synthetic Monitoring, Operating Systems, Databases, and Incident Management.
- Integrate Dynatrace with ServiceNow , ensuring seamless ticketing, event correlation, and automated incident workflows.
- Leverage Dynatrace Davis AI to enable predictive insights, automated root cause analysis, and self-healing capabilities.
- Utilize theDynatrace to achievetrue end-to-end observability from a business-centric lens.
- Apply SRE best practices and golden signals acrossapplication, web, and database tiers , configuring thresholds and alerts aligned withSLOs, SLIs, and SLAs .
- Develop and optimizeDynatrace Query Language (DQL) scripts for advanced monitoring, dashboards, and analytics.
- Collaborate with application, infrastructure, and DevOps teams to mature the bank’sobservability strategy and governance model .




- Create technical documentation, runbooks, and operational standards to support ongoing reliability initiatives.

Must Have Skills & Experience

- 7+ years of progressive experience inSite Reliability Engineering within large enterprise or financial environments.
- 3+ years of deep, hands-on experience with Dynatrace , including deployment, configuration, AI enablement.
- Proven experience integratingDynatrace with ServiceNow ,JIRA , and CI/CD pipelines.
- Expertise withDynatrace DQL , alerting policies, and advanced dashboard configuration.
- Solid understanding ofSRE principles , including golden signals, error budgets, and post-incident reviews.
- Experience working inhybrid or multi-cloud environments (AWS, Azure, GCP) .
- Proficiency inInfrastructure as Code (Terraform, Ansible) and scripting languages (Python, Bash, PowerShell ).
- Solid communication and documentation skills, capable of mentoring peers and influencing cross-functional teams.

Nice to Have

- Dynatrace Professional or Master Certification
- Hands-on experience with AIOps, Kubernetes, or microservices observability
- Exposure to GitOps, Splunk, AppDynamics, or DataDog
- Previous participation in large-scale observability transformation programs
- Experience defining and implementingDynatrace Site Reliability Guardians (SRG) including objectives, workflows, and integrations withJIRA andServiceNow .
- Experience embedding SRG checkpoints within CI/CD pipelines to supportgo/no-go deployment decisions .

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📌 Senior SRE Engineer with Dynatrace Experience to Accelerate Observability Implementation for Major Banking Client (Toronto)
🏢 S.i. Systems
📍 Toronto