Food Service Supervisor/Shift Manager

A&W; – Chase, BC
Nostalgia Fast Foods Inc.
Location: 113 Shuswap Avenue, Chase, BC, V0E 1M0

A&W; in Chase is seeking reliable, experienced Food Service Supervisors to join our leadership team in a full-time, permanent role . This opportunity is well suited to individuals who value responsibility, take pride in their work, and are looking for long‑term, stable employment that offers career growth opportunities with a respected Canadian brand.

Position Details

- Wage: $22.00 per hour
- Hours: 32-40 hours per week
- Positions Available: 4
- Employment Type: Full-time, Permanent
- Language: English
- Start Date: As soon as possible

What We Offer

- Consistent, year‑round employment
- A respectful, people‑centred workplace
- Opportunities for growth, increased responsibility and career advancement
- We recognize that employees have commitments outside of work, and we strive to offer flexible scheduling where operationally possible.
- Optional, employee‑contributed Medical and Dental Benefits (single or family), including:
- Pharmaceuticals and Hospital Care
- Paramedical Services and Medical Equipment
- Vision Care and Travel Coverage
- Basic and Optional Life Insurance

- Optional, employee‑contributed Group RRSP

About Us

The McMurray Group owns and operates A&W; Restaurants throughout Western Canada. We are committed to building strong workplaces where people stay and build their careers through open communication, mutual respect, and recognition of a job well done. Our supervisors play a key role in creating professional, well‑run restaurants.

Role Overview

As a Food Service Supervisor/Shift Manager , you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational decisions, and ensure food quality, safety, cleanliness, and customer service meet A&W; standards.





This is a hands‑on leadership role for individuals who are comfortable taking ownership of their shift and supporting both people and performance.

Leadership & Operations

- Supervise and coordinate staff activities during assigned shifts
- Assign stations, manage breaks, and ensure proper staffing levels
- Open and/or close the restaurant, including safe and cash‑handling procedures
- Address operational, staff, or guest concerns professionally and calmly
- Support training, coaching, and onboarding of new employees
- Ensure compliance with food safety, sanitation, and workplace safety standards
- Complete shift documentation and required records accurately

Inventory & Cash Control

- Assist with inventory counts and monitoring waste and usage
- Follow established cash‑handling and loss‑prevention procedures
- Support basic food and labour cost control
- Assist with routine administrative and reporting tasks

Customer Experience

- Maintain a clean, organized, and welcoming restaurant environment
- Ensure guests receive prompt, friendly, and consistent service
- Handle guest concerns using A&W; service recovery standards
- Ensure team appearance and conduct meet A&W; brand expectations

Qualifications & Experience

- Completion of secondary school or equivalent
- Minimum 3 years of experience in food service
- Previous lead, senior crew, or supervisory experience preferred
- FOODSAFE Level 1 required (Level 2 considered an asset)
- Strong communication and organizational skills
- Dependable, mature, and comfortable working independently
- Ability to succeed in a fast‑paced, accountable environment

Working Conditions

- Fast‑paced restaurant environment
- Standing and walking throughout shifts, with repetitive tasks typical of a food service workplace
- Occasional lifting of up to 14 kgs (approx. 31 lbs)
- Shift work including mornings, evenings, weekends, and statutory holidays

Posted: May 10, 2026

Applicants must be legally authorized to work in Canada. Applications without work authorization will not be considered.

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📌 Food Service Supervisor (Chase)
🏢 A&W Restaurants
📍 Chase