Enhance client satisfaction as a Client Care Coordinator in luxury retail. This temporary role ensures seamless aftercare and coordination between workshops, stores, and clients.
In this role, you will manage logistics, streamline communication, and support service requests for a smooth client journey. Your expertise in supply chain operations and superb communication skills will be key as you oversee order dispatching and manage client inquiries effectively.
Key Responsibilities:
• Streamline logistics and communication across all points of contact
• Oversee order receiving, tracking, and label creation
• Liaise with shipping providers for replacements and upgrades
• Support inventory management and assist with straightforward repairs
• Maintain accurate service records and handle invoicing
Requirements:
• 3+ years in supply chain or customer service roles
• Strong analytical and communication skills
• Familiarity with CRM practices in luxury retail
• Excellent multitasking and problem-solving abilities
• High school diploma required
Apply your client coordination skills to elevate service delivery in luxury goods.
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📌 Client Care Coordinator for Luxury Retail (Cambridge)
🏢 Brobston Group
📍 Cambridge