Join a prestigious manufacturing leader as a Technical Services Manager in the Greater Toronto Area. Drive departmental performance, manage a skilled technician team, and enhance customer satisfaction through technical excellence.

Our client, a globally recognized brand in electrical test and measurement, seeks a Technical Services Manager. This leadership role focuses on the operational efficiency of the Canadian Technical Services organization, overseeing calibration, repair, and rental operations.

You will collaborate with sales and management teams to fulfill customer requirements and improve service quality.

Key Responsibilities:

- Lead and mentor a team of calibration and service professionals
- Establish departmental KPIs and operational priorities




- Oversee calibration lab and repair operations
- Partner with sales to enhance customer experiences
- Maintain compliance with ISO quality systems

Requirements:

- Engineering degree or equivalent technical education
- 5+ years managing technical service or calibration operations
- Experience in electrical or instrumentation services
- Proficient in ERP and CRM systems
- Robust organizational and problem-solving skills

Elevate your career by leading technical service operations and ensuring top-notch customer satisfaction in the electrical test industry.

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📌 Lead Technical Services Manager - Toronto (Markham)
🏢 Red Rover Recruitment
📍 Markham