Become a Senior Claims Advisor with Aviva and leverage your expertise in Accident Advantages claims. This hybrid role demands superior problem-solving and customer service skills to guide clients through the claims process.

As part of Aviva's dedicated team, your responsibilities will include interpreting insurance policies and ensuring timely resolutions for Accident Benefits claims. You'll collaborate with various specialists, gain insights from investigative reports, and assist in educating stakeholders about claim processes and auto reform changes.

Key Responsibilities:

- Assess policy coverages and establish reserves
- Resolve claims issues based on guidelines
- Acquire reports and statements from clients and specialists




- Ensure service levels meet corporate standards
- Conduct training sessions for continuous skill development

Requirements:

- Minimum 2 years of claims experience in Accident Benefits
- Relevant college diploma or similar qualification
- CIP certification or pursuit of credential required
- Strong communication and organizational capabilities
- Proficiency in multiple software applications

Elevate your impact in the insurance field with Aviva, focusing on customer care and optimal claims management.

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📌 Senior Claims Advisor at Aviva (London)
🏢 Aviva Canada
📍 London