Elevate technology services with Svante as an IT Support Specialist in Burnaby, British Columbia. Deliver hands-on support and enhance operational efficiency in this fully in-office role.

In your role as IT Support Specialist, you will provide critical technical support and bridge the gap between users and technology. Your expertise in Windows operating systems, Microsoft 365, and networking concepts will ensure reliable IT services.

You'll maintain IT infrastructure and manage hardware and software deployments while contributing to continuous improvement initiatives across the organization.

Key Responsibilities:

- Provide timely IT support and troubleshooting for users
- Manage IT service requests and incidents effectively
- Support onboarding/offboarding processes for users




- Deploy and maintain Windows 10 and 11 laptops
- Create and maintain technical documentation and SOPs

Requirements:

- Experience in technical support or IT operations
- Familiarity with Active Directory and ITSM platforms
- Robust knowledge of networking concepts and troubleshooting
- Excellent communication and interpersonal skills
- Relevant certifications like CompTIA A+ or AZ-104 recommended

Support Svante's growth and innovation by leveraging your technical skills and enhancing user experiences.

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📌 IT Support Specialist at Svante (Burnaby)
🏢 Svante
📍 Burnaby