Lead dispatch operations at TRAXX with a focus on safety and customer service. This full-time permanent role is located onsite in Edmonton, Airdrie, or Burnaby, and requires travel.

As the Manager of Dispatch and Service Delivery, you will oversee a team dedicated to seamless operations. The ideal candidate has over 7 years of experience in transportation dispatch or logistics, demonstrating leadership in a fast-paced setting.

You will optimize resource planning, coordinate departments, and drive service recovery efforts to maintain high operational standards.

Key Responsibilities:

- Lead daily dispatch operations and service scheduling
- Develop and coach a high-performing dispatch team




- Optimize fleet utilization for reliable service delivery
- Direct service recovery efforts during disruptions
- Monitor key operational performance indicators

Requirements:

- 7+ years in transportation dispatch or logistics
- 3+ years of leadership experience
- Knowledge of passenger transportation and logistics
- Excellent communication and team collaboration skills
- Robust analytical and problem-solving abilities

Embrace this opportunity to enhance operational performance and deliver exceptional service at TRAXX.

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📌 Dispatch Manager Role at TRAXX (Burnaby)
🏢 TRAXX Coachlines
📍 Burnaby