Lead client-focused security operations as a Director of Client Services at Guardteck in Calgary, AB. Your leadership will enhance client relationships and operational performance in security.

As a Director at Guardteck, you will oversee client services while managing account managers and ensuring the delivery of high-quality service across multiple security sites. Your experience in contract security or multi-site environments will be key as you drive operational efficiency, manage budgets, and support RFP activities.

Key Responsibilities:

- Lead client account managers to deliver top-notch security services
- Establish clear objectives and support team development
- Maintain solid relationships and ensure service expectations are exceeded




- Monitor and improve operational performance and KPIs
- Support bids, proposals, and client engagement initiatives

Requirements:

- 5–7+ years in client services or operations leadership
- Experience in contract compliance and escalations management
- Strong coaching and mentoring abilities
- Excellent communication skills in various contexts
- Proficiency in Microsoft Office applications

Shape the future of security service delivery with your expertise in client relations and operational excellence at Guardteck.

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📌 Director of Client Services in Security Operations (Burnaby)
🏢 Kandor Management
📍 Burnaby