user support technician (Williams Lake)

user support technician (Williams Lake)

30 Jul
|
Builden Network and Construction Solutions
|
Williams Lake

30 Jul

Builden Network and Construction Solutions

Williams Lake

Dure de l''emploi: Permanent Langue de travail: Anglais Heures de travail: 30 to 40 hours per week Education: Exprience: Education Other trades certificate or diploma or equivalent experience Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems,



or appropriate software Provide customer service Manage incidents Supervision No supervision responsibility Computer and technology knowledge iOS Device drivers Networking software Internet Servers Security software Communication software Mapping and data visualization software MS Office Security and safety Criminal record check Work conditions and physical capabilities Quick-paced environment Work under pressure Tight deadlines Attention to detail Ability to distinguish between colours Sitting Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty Screening questions Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options Evening Shift Morning Experience Experience an asset Employment terms options Day Weekend Overtime required Overtime available

📌 user support technician (Williams Lake)
🏢 Builden Network and Construction Solutions
📍 Williams Lake

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