Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow.

From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

Specialist, Designated Sales Associate (DSA) The Specialist, Designated Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty.

The Specialist (DSA) is also responsible for the achievement of the sales target of their assigned brand.

The compensation for this role is commission-based and is directly tied to achievement of personal sales and brand volume targets.

Specific responsibilities include (but are not limited to) the following: Consistently deliver extraordinary service to all customers Exceed all sales and service personal goals and targets Exceed all sales and service brand goals and targets Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients Share expert level of product knowledge with entire store selling team Maintain solid relationships with buyer, vendor, and selling manager Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars Perform floor recovery, visual merchandising, price change, and related sales support tasks Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc.

Resolve all customer service issues and partner with selling management on any issues outside of guidelines Comply with all Health & Safety policies and requirements Ensure compliance with privacy policies, regulations, and cyber security measures Perform other duties, as assigned The ideal candidate: High school diploma Proven ability to exceed sales targets Highly collaborative; working with and through others in a team-oriented environment Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends,



and holidays Minimum of two or more years experience in a commission-based sales environment Prior retail sales experience as a product specialist in a luxury setting preferred Entrepreneurial, competitive, self-confident, and self-motivated Fully bilingual in French and in English The measures of success: Contribution to financial objectives Individual objectives linked to the achievement of department goals Feedback from internal and external clients Spcialiste,Conseiller(re)Dsign(e) Le(la) spcialiste,conseiller(re) la ventedsign(e) estresponsablededvelopperdes relationspanouieset longtermeavec les clients dans le butdaccrotreles ventes, le service et lafidlisation.

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Effectuelesautrestchesquiluisontassignes Le(la)candidat(e)idal(e)possde: Undiplmedtudessecondaires Unecapacitdmontredpasserlesobjectifsde ventes Une attitudehautementcollaborative;travailleavec lesautreset parleurentremisedans unenvironnementaxsur le travaildquipe Lacapacitdetravaillerdans unenvironnementvoluantrapidementquincessiteunhautniveaudhabiletsmultitchesavec supervisionminimale Lhabilet composer avec unhorairevariabledpendantdesbesoinsdes clients,incluantlessoirs, week-ends etjoursfris Aumoins2annesdexpriencedans unenvironnementaxsur les ventes commission Delexpriencepralabledans unenvironnementdedtailde luxe titre despcialistedeproduitsprfrable Un esprit entrepreneurial,concurrentiel,confiantetautomotiv Parfaitementbilingueenfranaisetenanglais Lvaluationdusuccs: Contribution auxobjectifsfinanciers Objectifsindividuelslis laralisationdesobjectifsdu service Rtroactionsdes clients internes etexternes Hiring Range / chelle salariale lembauche :$17.85 - $26.25 / 17,85$ - 26,25$ (per hour / de lheure)This role is also eligible for commission in addition to base pay.

Final compensation for this position will be determined based on the candidate''s unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process.

The range stated is the starting range for this position.

Offers may vary with experience, qualifications, performance, and local market conditions.

We strive to offer competitive compensation that aligns with a candidate''s contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, contests, and our coveted employee discount. / Ce poste est galement admissible une commission en plus du salaire de base.

La rmunration finale pour ce poste sera dtermine sur la base des comptences uniques du candidat, de son expertise, de ses qualifications individuelles et de l''valuation de sa contribution au poste l''issue de la procdure d''entrevue.

La fourchette indique est la fourchette de dpart pour ce poste.

Les offres peuvent varier en fonction de lexprience, des qualifications, du rendement et des conditions du march local.

Nous nous efforons d''offrir une rmunration comptitive qui corresponde la contribution du candidat notre quipe, ainsi qu''un ensemble complet de garanties, d''avantages attrayants, de cotisations de retraite assorties par l''employeur, de primes d''encouragement, de concours et notre trs convoite remise d''employ.

📌 Specialist, Designated Sales Associate (Vancouver)
🏢 Holt Renfrew
📍 Vancouver