Duration: 6-12 months (with potential for extension) Location: Remote within Canada About the Opportunity Our client is undertaking a major business and technology transformation to modernize operations across a complex, multi-entity organization.

As part of this initiative, several frontline operational systems are being implemented and integrated to support business-critical functions including airport operations, field services, inventory, billing, and Finance.

This role will lead the Frontline Systems workstream, partnering closely with Operations, Safety, business leaders, IT, and implementation partners to deliver current operational capabilities across multiple business units and locations.

This is not a traditional IT Project Manager role.

Success requires someone who understands how frontline operations work, can drive business process decisions, coordinate multiple stakeholders, and ensure technology supports the way the business needs to operate.

What We''re Looking For Experience leading large business transformation or operational systems implementations Strong background working with Operations, frontline business teams, and business stakeholders Experience managing cross-functional workstreams involving IT, business leaders, and third-party vendors Experience documenting and improving business processes Experience leading testing, deployment, training, and business readiness activities Solid project governance, stakeholder management,



and communication skills Comfortable working in complex, multi-site or multi-business environments Experience coordinating technical teams without acting as the technical solution owner Consulting or professional services experience is considered an asset What You''ll Be Responsible For Workstream Leadership Lead the Frontline Systems workstream within a broader enterprise transformation program.

Maintain the overall workstream plan, milestones, dependencies, risks, and executive reporting.

Coordinate delivery across multiple operational teams, locations, and implementation partners.

Business Process Transformation Partner with Operations, Safety, and business SMEs to document and improve operational processes.

Identify opportunities to standardize processes while recognizing legitimate business differences.

Translate business requirements into clear system, integration, and data requirements.

Stakeholder & Vendor Management Coordinate business leaders, IT, external vendors, and delivery partners throughout implementation.

Challenge assumptions, timelines, and implementation approaches when necessary.

Drive decisions, remove roadblocks, and escalate issues with recommended solutions.

Business Readiness & Deployment Coordinate testing, pilot activities, training, deployment, and site readiness.

Support organizational change management and user adoption.

Ensure successful rollout with minimal operational disruption.

📌 Frontline Systems Project Manager / Transformation Lead (Victoria)
🏢 S.i. Systems
📍 Victoria