Job Description Job Title: IBM File

Net Developer File

Net P8, IBM Content Navigator, Java/J2EE & Unix Experience Required: 4-6 Years Roles and Responsibilities: The person will be responsible for IBM File

Net / Enterprise Content Management application development, enhancement, maintenance and production support activities.

The role requires hands-on experience in: IBM File

Net IBM Content Navigator Java/J2EE Unix Incident, service request and change processes using Service Management tools Key Accountabilities: Understand business requirements, incidents, service requests and change requests related to IBM File

Net and enterprise content management applications.

Develop, enhance, configure and support IBM File

Net based application components, repositories, workflows, document classes, metadata and security configurations as per technical design.

Configure and support IBM Content Navigator functions such as desktops, repositories, searches, viewer behavior, teamspaces, menus and plug-in related components.

Develop and maintain Java/J2EE components, utilities, APIs, integrations, batch jobs and support scripts related to File

Net and Content Navigator applications.

Perform Unix/Linux support activities including log analysis, basic shell commands, script execution, file permission checks and deployment validation.

Troubleshoot issues related to document upload/download, search, repository access, workflow processing, viewer behavior, application errors and integration failures.

Write and execute unit test cases, support SIT/UAT, regression testing, deployment verification and post-production validation.

Coordinate with technical lead, business users, application owners, infrastructure, database, middleware and vendor support teams for issue resolution.

Prepare technical notes, configuration updates, SOPs, knowledge articles,



deployment steps, release notes and support handover documents.

Follow coding standards, secure development practices, access control, incident/change management and client delivery processes.

Use Service Management tools such as Service

Now, Jira, BMC Remedy or equivalent for incident, service request, problem and change tracking.

Contribute to application stability, recurring issue reduction, knowledge transfer and continuous improvement activities.

Experience Required: Good communication skills and ability to interact with business users, technical teams and support stakeholders.

Minimum 4-6 years of IT experience with hands-on experience in IBM File

Net development, enhancement or application support.

Experience with IBM File

Net / File

Net P8 components such as Content Platform Engine, object stores, document classes, metadata, security, workflow and search concepts.

Hands-on exposure to IBM Content Navigator configuration, repositories, desktops, search templates, viewer troubleshooting and plug-in/customization support.

Good Java/J2EE development experience including servlets, JSP, REST/SOAP web services, XML, JSON and application integration concepts.

Working knowledge of Unix/Linux commands, log analysis, file permissions, shell scripting basics and deployment support activities.

Experience in L2/L3 support, root cause analysis, defect fixes, minor enhancements and production issue resolution.





Knowledge of application servers such as Web

Sphere, JBoss or Web

Logic and basic troubleshooting of application logs, JVM and deployments is preferred.

Valuable to have experience using any Service Management tool such as Service

Now, Jira, BMC Remedy or equivalent.

Experience in preparing technical documentation, support runbooks, release notes and knowledge articles.

Ability to work independently, coordinate with onsite/offshore teams and deliver assigned tasks within agreed timelines.

Technical Skills: IBM File

Net Content Manager / File

Net P8, Content Platform Engine, object stores, document classes, metadata, security, lifecycle, workflow and search concepts. IBM Content Navigator administration and support including desktops, repositories, teamspaces, searches, viewers, menus and plug-in related support.

Java/J2EE, servlets, JSP, REST/SOAP web services, XML, JSON, APIs and enterprise application development concepts.

Unix/Linux commands, shell scripting basics, log analysis, file system permissions and deployment validation.

Application server awareness: Web

Sphere, JBoss or Web

Logic, JVM basics, server logs and deployment troubleshooting.

Database awareness, SQL basics, repository connectivity troubleshooting and coordination with DBA teams.

Content migration, document ingestion, metadata update utilities and batch processing experience is preferred.

Source control and delivery tools such as Git, Azure Dev

Ops, Jenkins or equivalent tools.

Service Management tools such as Service

Now, Jira, BMC Remedy or equivalent for incident, service request, problem and change tracking.

Security and compliance awareness for document repositories, access control, audit trails and enterprise content platforms.

Requirements Sailpoint

📌 IBM FileNet Developer – IBM Content Navigator, Java/EE & Unix (Vancouver)
🏢 Astra North Infoteck
📍 Vancouver