About Rivian Rivian is on a mission to keep the world adventurous forever.

This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge whats possible, never simply accepting what has always been done.

We reframe old problems, seek new solutions and operate comfortably in areas that are unknown.

Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs.

The role requires a collaborative, team-oriented individual capable of working in a dynamic, fast-paced environment.

While the role is based in a primary location, it may require operating remotely or traveling to various locations, including the production plant, to provide vehicle support as business needs demand.

This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise.

Ce poste s''adresse un technicien de service sur le terrain, responsable de la rparation des vhicules Rivian.

Il requiert une personne collaborative, ayant l''esprit d''quipe et capable de travailler dans un environnement dynamique et exigeant.

Bien que le poste soit bas sur un site principal, il peut ncessiter des interventions distance ou des dplacements sur diffrents sites, notamment l''usine de production, afin d''assurer le soutien technique des vhicules selon les besoins de l''entreprise.

Cette description de poste dtaille l''ensemble des comptences requises ; les candidats seront valus en fonction de ces comptences afin de dterminer le niveau d''expertise appropri.

Responsibilities Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations.

Identify and explain the Rivian product line, EV framework, tools, and accessories.

Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety.

Conduct road tests to ensure the quality of repairs.

Manage necessary parts operations, including ordering, receiving, shipping, and inventory.

Identify areas of improvement and provide feedback to senior technicians or leadership.

Support service campaigns and containment initiatives.

Ensure that all work and technical notes are properly documented for internal and external use.

Work collaboratively with a team spirit and maintain high-quality work with minimal supervision.

Communicate with a high level of professionalism in customer-facing situations.

Stay current with technical skills and complete required training.

This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.

Effectuer ou participer aux diagnostics, rparations, installations et inspections de vhicules, que ce soit dans un centre de service ou directement chez le client (domicile, entreprise ou autre lieu convenu).

Prsenter et expliquer la gamme de produits Rivian, la plateforme lectrique, les outils et les accessoires.

Utiliser les ressources techniques disponibles pour appliquer efficacement les procdures de rparation Rivian, sans compromettre la qualit ni la scurit.

Effectuer des essais routiers pour s''assurer de la qualit des rparations.

Grer les oprations lies aux pices dtaches : commandes, rception, expdition et gestion des stocks.

Identifier les axes damlioration et faire part de vos commentaires aux techniciens sniors ou la direction.

Participer aux campagnes de service et aux initiatives de prvention.

S''assurer que toutes les interventions et notes techniques sont bien documentes pour un usage interne et externe.

Travailler en quipe et fournir un travail de haute qualit avec un minimum de supervision.

Communiquer avec professionnalisme aux clients.

Maintenir ses comptences techniques jour et suivre les formations requises.

Ce rle peut ncessiter des interactions rgulires avec les clients et leurs familles, les partenaires tiers et les fournisseurs au sein des installations de Rivian, sur les itinraires de service mobile ou lors d''vnements de sensibilisation communautaire.

Qualifications General Requirements: High School Diploma, GED, or other recognized high school equivalency credential preferred.

Automotive Journeyperson licence and Red Seal strongly preferred Proficient in using hand tools and power tools.

Must be at least 21 years old.

Must possess a valid drivers license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3-5 year period.

Ability to drive a non-commercial truck and trailer is preferred.

Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs.

Proficient with laptops or computers in Windows or Mac environments.

Strong organizational skills, attention to detail, and an eagerness to learn.

Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry.

Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.).

Ability to read and speak fluent English.

Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.

Experience: Hands-on work experience in an automotive shop is highly preferred.

However, if you are a recent automotive graduate looking for your next opportunity, we encourage you to apply.

This role is open to various levels of experience, from entry-level to career technicians A background in electric vehicle (EV) or hybrid repair is considered a plus.

Experience in start-up environments is preferred.

Experience with parts departments, billing, and work order management systems is preferred.

Spectrum of Technical Skills Low Voltage & Electrical Systems: Technicians should have a foundational understanding of basic electricity theory and be able to safely use a DVOM for various circuit measurements.

Proficiency should extend to reading and leveraging electrical schematics as a diagnostic resource.

Advanced candidates will demonstrate a deep understanding of automotive electronics, including CAN and LIN networks,



and possess the ability to diagnose complex faults and perform wiring repairs according to manufacturer standards.

High Voltage Systems: A core requirement is understanding the risks involved with high voltage systems and the ability to safely power them down and work on them using appropriate personal protective equipment (PPE).

This includes understanding the function of various high voltage components and their monitoring systems.

Highly skilled technicians will be capable of diagnosing complex high voltage faults related to charging, isolation, and interlock loop issues using the manufacturers diagnostic processes.

Chassis, Brakes & Suspension: Technicians should be proficient in fundamental chassis service, including the ability to mount and balance tires, perform vehicle alignments, and replace brake system components.

The role requires the ability to diagnose mechanical suspension components and progress to repairing advanced vehicle energetic issues related to traction control, ABS, and power steering.

Top-tier candidates will be adept at resolving complex drivability concerns such as Noise, Vibration, and Harshness (NVH).

Thermal Systems: Technicians must be able to service vehicle thermal systems, starting with the ability to perform a coolant drain-and-fill and safely handle refrigerant with a 609 certification. A comprehensive understanding of the entire A/C system and its components is expected.

An ideal candidate can proficiently use an A/C machine and diagnose a range of thermal system concerns, including issues with coolant systems, air conditioning performance, and HVAC systems.

Advanced Driver Assistance Systems (ADAS): A working knowledge of ADAS is required, beginning with a basic understanding of the features and their operation.

Technicians will be expected to replace system components and perform necessary calibrations.

Advanced understanding includes knowing the functionality and limitations of the complete ADAS system and the specific roles of its various sensors.

Body & Glass: The role includes responsibilities related to the vehicle body, from assisting with glass removal and installation to safely replacing windshields and other glued body fixtures.

Technicians may be tasked with adjusting body panels to specified tolerances and should be capable of diagnosing and repairing issues such as wind noise and water leaks.

Exigences gnrales: Diplme d''tudes secondaires, GED ou autre titre d''quivalence reconnu, de prfrence.

Permis de compagnon mcanicien et certification Sceau rouge fortement souhaits.

Matrise de l''utilisation des outils manuels et lectriques. ge minimal: 21 ans.

Permis de conduire valide et dossier de conduite impeccable, sans suspension ni retrait pour infraction au code de la route au cours des 3 5 dernires annes.

Capacit de conduire un camion et une remorque non commerciaux, de prfrence.

Disponibilit pour un horaire de travail de 40 heures par semaine, incluant potentiellement les fins de semaine, les jours fris et les quarts de travail tt le matin, en soire ou de nuit, selon les besoins de lentreprise.

Matrise des ordinateurs portables et des ordinateurs de bureau sous Windows ou Mac.

Sens de lorganisation, souci du dtail et volont dapprendre.

Capacit d''effectuer des tches physiques telles que soulever des charges jusqu'' 23 kg (50 lb), rester assis, debout et marcher, et utiliser frquemment ses mains pour saisir des outils et des donnes.

Des efforts physiques peuvent tre ncessaires pour effectuer les tches professionnelles (position assise, debout, marche, flexion, agenouillement, port de charges, extension des bras, pousse, traction et levage jusqu'' 23 kg).

Matrise de l''anglais (lu et parl).

Capacit de lire et d''interprter des documents tels que les rglements gouvernementaux, les consignes de scurit, les instructions d''utilisation et d''entretien ou les schmas.

Exprience: Une exprience pratique en atelier automobile est fortement souhaite.

Toutefois, si vous tes un jeune diplm en mcanique automobile la recherche dune nouvelle opportunit, nous vous encourageons postuler.

Ce poste est ouvert diffrents niveaux d''exprience, du technicien dbutant au technicien confirm.

Une exprience en rparation de vhicules lectriques ou hybrides est un atout.

Une exprience en dmarrage est un plus.

L''exprience des services de pices dtaches, de la facturation et des systmes de gestion des bons de travail est galement un plus.

Spectre des comptences techniques Systmes basse tension et lectriques: Les techniciens doivent possder des connaissances de base en lectricit et tre capables dutiliser un multimtre numrique en toute scurit pour effectuer diverses mesures sur les circuits.

Ils doivent aussi tre capables de lire et d''exploiter les schmas lectriques des fins de diagnostic.

Les candidats les plus expriments devront dmontrer une connaissance approfondie de llectronique automobile, notamment des rseaux CAN et LIN, et tre capables de diagnostiquer des pannes complexes et deffectuer des rparations de cblage conformment aux normes du constructeur.

Systmes haute tension: Il est essentiel de comprendre les risques lis aux systmes haute tension et dtre capable de les mettre hors tension et dintervenir dessus en toute scurit, en utilisant les quipements de protection individuelle (EPI) appropris.

Cela inclut la comprhension du fonctionnement des diffrents composants haute tension et de leurs systmes de surveillance.

Les techniciens hautement qualifis seront capables de diagnostiquer des pannes haute tension complexes lies la charge, lisolation et aux problmes de boucles de verrouillage, en utilisant les procdures de diagnostic du constructeur.

Cadre, freins et suspension: Les techniciens doivent matriser les oprations dentretien de base du chssis, notamment le montage et lquilibrage des pneus, le rglage de la gomtrie des vhicules et le remplacement des composants du systme de freinage.

Ce poste exige la capacit de diagnostiquer les composants mcaniques de la suspension et de rsoudre les problmes complexes de dynamique du vhicule lis au contrle de la traction, l''ABS et la direction assiste.

Les candidats les plus qualifis seront capables de rsoudre des problmes complexes de conduite tels que le bruit, les vibrations et les secousses (NVH).

Systmes thermiques: Les techniciens doivent tre capables d''entretenir les systmes thermiques des vhicules, notamment d''effectuer une vidange et un remplissage du liquide de refroidissement et de manipuler le rfrigrant en toute scurit (certification 609 requise).





Une connaissance approfondie du systme de climatisation et de ses composants est indispensable.

Le candidat idal matrise l''utilisation d''un appareil de diagnostic de climatisation et sait diagnostiquer divers problmes lis aux systmes thermiques, y compris ceux concernant le systme de refroidissement, les performances de la climatisation et le systme de chauffage, de ventilation et de climatisation (CVC).

Systmes avancs d''aide la conduite (ADAS) : Une connaissance pratique des ADAS est requise, incluant une comprhension de base de leurs fonctionnalits et de leur fonctionnement.

Les techniciens devront remplacer les composants du systme et effectuer les talonnages ncessaires.

Une connaissance approfondie inclut la matrise des fonctionnalits et des limites du systme ADAS complet, ainsi que le rle spcifique de ses diffrents capteurs.

Carrosserie et vitrage: Ce poste comprend des responsabilits lies la carrosserie du vhicule, allant de lassistance au dmontage et la pose de vitres au remplacement en toute scurit des pare-brise et autres lments de carrosserie colls.

Les techniciens peuvent tre amens ajuster les panneaux de carrosserie selon des tolrances spcifies et doivent tre capables de diagnostiquer et de rparer des problmes tels que les bruits de vent et les infiltrations deau.

Pay Disclosure The hourly range for this role is CAD 33.42 - CAD 44.29 for Vancouver/Richmond based applicants.

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.

An employees position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

The successful candidate may be eligible for annual performance bonus.

We offer a comprehensive package of benefits including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees.

You may also have the opportunity to participate in Rivians Employee Stock Purchase Program if you meet certain eligibility requirements.

More information about benefits is available at can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee).

There is no fixed deadline for this application; applications are accepted on an ongoing basis until the role is filled or the opening is no longer needed.

La fourchette salariale horaire pour ce poste est de 33,42 $ CA 44,29 $ CA pour les candidats bass Vancouver ou Richmond.

Il s''agit du salaire minimum et maximum que nous estimons, en toute bonne foi, tre prts offrir pour ce poste au moment de la publication de cette offre.

Le niveau de rmunration d''un employ dans cette fourchette dpendra de plusieurs facteurs, notamment les comptences spcifiques, la formation pertinente, les qualifications, les certifications, l''exprience, le lieu de travail, les horaires et les besoins de l''entreprise.

Le candidat retenu pourrait tre admissible une prime de rendement annuelle.

Nous offrons un ensemble complet d''avantages sociaux, notamment des congs pays, des congs de maladie pays et une gamme d''assurances concurrentielles comprenant l''assurance vie, l''assurance mdicale, l''assurance dentaire, l''assurance optique, l''assurance invalidit de courte et de longue dure pour les employs admissibles.

Vous pourriez galement avoir la possibilit de participer au programme d''achat d''actions des employs de Rivian si vous rpondez certains critres d''admissibilit.

Pour de plus amples renseignements sur les avantages sociaux, veuillez consulter le site Web suivant : pouvez postuler ce poste via careers.rivian.com (ou via internal-careers-rivian.icims.com si vous tes dj employ(e)).

Il n''y a pas de date limite pour postuler ; les demandes sont acceptes en continu jusqu'' ce que le poste soit pourvu ou que l''offre ne soit plus ncessaire.

Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities.

If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at .

Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data).

This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information.

Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivians service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.

📌 Field Service Technician - Richmond, BC
🏢 Rivian
📍 Richmond