Job Description As a Trek Service Technician/Advisor, no one day is the same as the last.

This job is all about caring for bikes so their owners love riding them.

Youll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their recent bike! Youll also be the first to have your hands on brand new models before they hit the sales floor.

Most importantly, youll build relationships with people who trust you to keep their gear running flawlessly.

This role closely supports the Service Manager.

When the Service Manager is not available, you are the face of the department to customers.

Were looking for a teammate with stellar customer service chops and a willingness to learn.

Because youll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience.

This role requires elevated skills in communication,



leadership and problem solving.

What youll bring to the team Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task Fantastic hospitalitya warm, approachable manner, great listening skills, and a drive to help in any way you caneven on the toughest, busiest days Top-notch communication skills Impressive attention to detail and a love for tinkering til you figure it out Eagerness to learn the ins and outs of servicing bicycles A desire to continually learn proper service methods and new technologies Trek Benefits: Flexible and fun company culture 401(k) with match and Employee Stock Ownership Plans (ESOP) Employee discounts on all product Deep partner retail discounts We are an Equal Employment Opportunity (EEO) Employer.

📌 Service Advisor/Technician (Burnaby)
🏢 Trek Bicycle
📍 Burnaby