As a service shop technician at Kunstadt Sports you are a crucial part of our team. This position requires you to repair, problem solve and assist our customers (and sometimes sales staff!) with their equipment related issues! This is a fun and challenging position that allows you to share your love of skis or bikes with customers and co-workers in a real shop environment.
Responsibilities:
- To work in a fast paced and fun environment in our service shop
- Ski, snowboard, Nordic servicing (wax, base repairs, edge sharpening, binding mount/adjustment)
- Provide excellent customer service experiences and quality service repairs
- Responsible for properly taking in all service work including correctly filling out service work orders, scheduling an appropriate amount of repairs and completing those repairs in a timely manner.
- Advises and assists customers with their product selection without bias.
- Communicates with store manager regarding repair and warranty part needs.
- Maintains a clean and safe workplace.
- Performs other duties as assigned by the store manager.
Skill Requirements:
- Previous ski mechanic experience and ski knowledge is a must.
- Ability to be autonomous, prioritize workday, multitask and be detail-oriented.
- Ability to learn in a fast-paced environment.
- Must be able to work both independently or in a team workplace.
- Ability to understand and follow written and verbal instructions and take direction well.
- Ability to create an excellent customer and team experience.
- Good time management skills.
- A sense of urgency and ability to hustle.
- Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.