Join Our Growing Mechanical Group of Companies!
Are you organized, calm under pressure, and great at multi-tasking? Our company is a leading mechanical group specializing in electrical, plumbing, and HVAC services. We work closely with restoration companies on insurance claims and support a wide range of construction projects that often involve all three divisions.
We’re looking for a robust Scheduler / Scheduling Coordinator who can take ownership of the daily schedule, communicate clearly with technicians and clients, and keep operations running smoothly.

Position Overview
We are seeking a Scheduling Coordinator to support our busy operations team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple schedules with accuracy and confidence.
You’ll play a key role in coordinating technicians, managing job bookings, and acting as a communication hub between clients, field technicians, and internal departments.

Key Responsibilities

- Schedule and dispatch technicians for electrical, plumbing, and HVAC service calls

- Manage daily, weekly, and emergency scheduling changes efficiently

- Coordinate with technicians to ensure availability, job readiness, and timelines

- Communicate with customers regarding appointment confirmations,



updates, and delays

- Answer and direct incoming calls using professional phone etiquette

- Maintain accurate scheduling records and job details in internal systems

- Work closely with billing and management to ensure jobs are properly documented

- Assist with time-off scheduling and calendar management for technicians

- Support general administrative and operational tasks as needed

Experience & Qualifications

- Previous experience in scheduling, dispatch, or office administration (trades or service industry preferred)

- Strong organizational and multitasking skills

- Ability to prioritize and adjust quickly in a fast-paced environment

- Excellent verbal and written communication skills

- Confident phone manner and customer service skills

- Proficiency with Google Suite, and general office systems

- Detail-oriented, reliable, and solution-focused

- Ability to work independently while contributing to a collaborative team

Job Type

- Full-time

Benefits

- Dental care
- Extended health care
- Vision care

Job Types: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Benefits:

- Dental care
- Extended health care
- Vision care

Work Location: In person

📌 Scheduling Coordinator (Canada)
🏢 Red Line Mechanical
📍 Canada