Company Overview
Ellert Plumbing & Heating Ltd. is a family-oriented company dedicated to providing exceptional plumbing and heating services since 2015. We pride ourselves on building long-lasting relationships with our valued customers and fostering a supportive team environment. Join us to be part of a growing family that values professionalism, teamwork, and quality service.

Overview
We are seeking an energetic and detail-oriented Administrative Assistant to oversee daily administrative operations and ensure our office runs smoothly. This role is vital in supporting our team, managing customer interactions, and maintaining organizational efficiency. If you thrive in a quick-paced environment, possess excellent organizational skills, and enjoy helping others, this opportunity is perfect for you!

Duties

- Help manage front desk business operations, handling phone calls with professionalism and courtesy
- Oversee administrative tasks such as data entry, filing, proofreading, and maintaining accurate records using software like QuickBooks, Microsoft Office, and Google Workspace
- Ordering office supplies, tracking stock, and managing & ordering equipment & materials for technicians
- Provide exceptional customer service by supporting clients via phone, email, and in person, ensuring their needs are met promptly and courteously
- Coordinate appointments, schedule service calls, and manage calendars for technicians and staff




- Assist with bookkeeping duties including invoicing, billing, and basic financial record-keeping using QuickBooks & House Call Pro
- Maintain office supplies inventory and ensure the workspace remains organized and efficient
- Support clerical functions such as document preparation, correspondence, and managing multi-line phone systems with proper phone etiquetteExperience
- Proven experience in office management or administrative roles within a professional setting
- Collect Technicians hours & submit to payroll
- Tracking Technicians hours for Jobs completed
- Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and QuickBooks
- Prior experience in customer service or front desk roles with excellent communication skills
- Familiarity with data entry tasks, filing systems, and clerical procedures
- Knowledge of Construction environments is a plus but not required; relevant experience enhances your fit for this role
- Demonstrated organizational skills with the ability to multitask efficiently under pressure
- Attention to detail for proofreading documents and maintaining accurate records. Join our team to help us deliver top-tier service while enjoying a supportive work environment that values your contributions!

Pay: From $25.00 per hour

Benefits:

- Extended health care
- Flexible schedule

Work Location: Remote

📌 Administrative Assistant (Canada)
🏢 ELLERT PLUMBING & HEATING]
📍 Canada