About

Located in the heart of Vancouver’s West Broadway medical corridor, our modern family practice is anchored by a close-knit team of three dedicated family physicians committed to providing high-quality primary care.

Job Title: Medical Office Assistant

Reports to: Clinic Manager

Employment Type: Full Time/Part Time

Start Date: Immediate

Location: Vancouver

Job Purpose: To support Heather Medical Clinic Practitioners in clinic operations and in delivering patient care. We are seeking candidates who are enthusiastic, self-motivated, energetic, organized, and have positive communication and interpersonal skills.

Job Duties

· Maintains patient records in the electronic medical record (MedAccess) system

· Answers inquiries by phone and in person in a helpful, respectful and efficient manner

· Maintains provider schedules by booking appointments and processing referrals as required

· Manages prescription renewals according to office protocol

· Scanning patient records and electronically filing accordingly

· Manages incoming and outgoing faxes and mail

· Coordinates patient care throughout the clinic; arriving patients, escorting patients to exam room,



prepare exam rooms for minor procedures as needed and turning over exam rooms.

· Utilize the autoclave to sterilize equipment as required

· Handles sensitive medical information and follows regulations regarding confidentiality

· Completes tasks requested by physicians for patient care (calls, messages, forms etc.)

· Experience with MSP, ICBC, WCB and Uninsured Services billing procedures is a plus

Skills

· A passion for customer service and building customer relationships

· Knowledge of clinic operations and processes

· EMR experience

· Attention to detail and the ability to maintain accuracy

· Ability to work with Microsoft Office

· Great communicator (verbal and in writing)

· Excellent problems solving skills and the ability to handle patient concerns

· Self-motivated with exceptional organizational skills, ability to multitask

Education

· Medical Office Assistant Diploma/Certification is a plus but not mandatory

· Related experience or the equivalent combination of education and experience in a health care environment

· Fresh graduates are welcome to apply

Pay: $22.00-$24.00 per hour

Work Location: In person

📌 Medical Office Assistant (Canada)
🏢 Heather Medical Clinic
📍 Canada