- Greets walk-in & phone-in customers in a friendly and timely manner
- Meets with potential customers to identify their needs
- Provides information necessary to allow the customer to make an informed buying decision
- Maintains current product knowledge by using available resources
- Accurately completes all necessary paperwork required within the selling process including quotation, invoice and delivery note etc.
- Schedules delivery and works cooperatively with the Delivery Team to see that delivery to the customer is seamless
- Follow up activities and daily tasks with customers before and after the sale
- Assists in inventory in & out records update, restocking and monitors shipping schedules for procurement
- Assists in online sales and promotion
Qualifications:
- Ability to communicate in a friendly and professional manner to our customers
- Ability to operate computer system & Point of Sale register system
- Ability to calculate figures such as discounts and percentages
- Ability to multitask and maintain accurate records
- Proficient in Microsoft Office, Excel, Word, Outlook
- Fluent in spoken and written English, Mandarin and/or Cantonese speaking would be an asset
- Experience in retail sales and office administration would be an asset