Lead CAREGiver / Lead Personal Support Worker (PSW)

Home Instead – Bracebridge

Make a Difference. Lead with Compassion.

Are you an experienced Personal Support Worker who is passionate about delivering exceptional care and mentoring others to succeed?

Home Instead is seeking a dedicated Lead CAREGiver to join our team in a unique leadership role that combines hands-on client care with coaching, support, and quality assurance responsibilities within our growing community.

This is an ideal opportunity for a compassionate, dependable professional who enjoys building relationships, supporting fellow CAREGivers, and ensuring seniors receive the highest quality care possible.

About the Role

As a Lead CAREGiver, you will be one of our key field leaders, providing direct care to clients during evenings and weekends while also supporting our CAREGiver team throughout the community.

When not providing client care, you will assist with:

- Coaching and mentoring CAREGivers in the field
- Conducting quality assurance visits and client check-ins
- Supporting new CAREGiver onboarding and shadow shifts
- Delivering PPE and care supplies to clients and CAREGivers
- Helping troubleshoot care concerns and providing guidance
- Acting as an ambassador of Home Instead's standards and values
- Supporting client and CAREGiver satisfaction initiatives

This role is perfect for someone who wants to take the next step in their caregiving career while continuing to make a direct impact on the lives of seniors.

What You'll Do

Client Care Responsibilities

- Provide companionship and emotional support
- Assist with personal care, bathing, dressing, and grooming
- Support mobility and transfers
- Assist with meal preparation and light housekeeping
- Provide medication reminders
- Help clients remain safe, comfortable, and independent in their homes

Leadership Responsibilities

- Mentor and coach CAREGivers in the community
- Support ongoing training and best practices
- Perform client and CAREGiver support visits




- Assist with PPE and supply distribution
- Communicate observations and concerns to the office team
- Promote excellence in care delivery and client satisfaction

What We're Looking For

Required Qualifications

- PSW Certificate, Health Care Aide Certificate, or International Nursing Degree
- Minimum 2 years of caregiving, PSW, or nursing experience
- Solid leadership and problem-solving skills
- Excellent communication and interpersonal abilities
- A genuine passion for supporting seniors and fellow CAREGivers
- Valid G or G2 Driver's Licence
- Reliable vehicle with the ability to travel throughout our service area
- Current First Aid & CPR Level C Certification
- Ability to provide proof of required immunizations and TB testing
- Ability to obtain a clear Criminal Record/Vulnerable Sector Check

The Ideal Candidate Is:

- Dependable and highly organized
- A natural mentor and team player
- Confident working independently
- Compassionate, patient, and professional
- Comfortable providing feedback and support to peers
- Committed to delivering exceptional client experiences

Why Join Home Instead?

At Home Instead, we believe our CAREGivers are the heart of everything we do. We are committed to creating a supportive environment where our team members feel valued, respected, and empowered to grow.

What We Offer

- Competitive pay based on experience
- Leadership development opportunities
- Flexible scheduling
- Supportive office team
- Meaningful and rewarding work
- Ongoing training and education
- Opportunity to make a lasting impact in your community

Schedule: Schedule may change due to business needs

If you're ready to take the next step in your caregiving career and become a leader who makes a difference every day, we'd love to hear from you.

Apply today and help us enhance the lives of aging adults with dignity, care, and compassion.

Pay: $20.00 per hour

Benefits:

- Flexible schedule

Licence/Certification:

- Driving Licence (required)

Location:

- Bracebridge, ON (required)

Work Location: In person

📌 Lead CAREGiver/ Lead Personal Support Worker (Canada)
🏢 Home Instead
📍 Canada