Our client is a growing agricultural equipment distributor specializing in premier products and service. They are currently seeking a Parts and Service Associate to join their team.
This is an exciting learning opportunity for someone to work with advanced farming equipment while building a rewarding career with an industry leader. In depth training and professional development programs offered in addition to a competitive salary and benefits plan.
Responsibilities:
- Assist with parts inventory, processing warranty claims and ensuring parts are available for in house requirements.
- Field service calls and coordinate work orders with technicians.
- Follow up to ensure service was completed to customer satisfaction.
- Prepare invoices and paperwork required in a timely manner.
- Provide quotes and estimates to customers.
- Maintain system for tracking repairs and estimates.
- Order customer and stock parts from vendors.
- Assist customers on parts counter as needed.
Qualifications:
- Experience in the parts and service areas,
preferably in the agricultural industry.
- Recent experience potato harvesting agricultural machinery an asset.
- Computer and communication skills.
- Ability to thrive in a fast-paced environment with deadlines.
- Professional customer service skills.
- Previous experience with parts inventory systems an asset.
- Valid Driver's licence.
Easily apply to become part of a team committed to both customer success and your own personal career development!
Job Types: Full time, Permanent
Expected hours: 40 per week
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
Experience:
- Customer service: 2 years (required)
- agriculture (potato) equipment service or parts: 2 years (preferred)