Portage Transport is currently seeking an outgoing, competitive, organized individual to join our growing Dispatch team. Working closely with the dispatch team, the successful candidate will work to manage and coordinate vendor/customer needs and operator routes/plans and safety. The current job position is not limited to the following:

Purpose of Job:

· Coordinate all aspects of movement/dispatch for the assigned truck or geographical area

· Proactively communicates with dispatch team on all load and/or driver issues; includes a proactive review of pre-plans for deliveries

· To make sound decisions and manage several processes in a fast-paced environment

· Develop an understanding of each of our customers operations, freight lanes, and locations so that we can anticipate their needs and provide and build Customer Value

· Be an active liaison between drivers, customers, management and vendors ensuring maximum truck productivity and efficiency

Key Responsibilities

· Accurately input load/order and Operator related information as well as actively update Operators routes/plan for the week, and communicating with dispatch team to make sure everyone stays on the same page

· Provide information to customers on service capabilities, rates,



and equipment availability to build and grow relationships with key accounts

· To Coordinate company/customer needs with Operator availability while ensuring Operators stay within hours of service requirements

· Schedule appointments for pick up, delivery, maintenance, training and home time

· Communicates and addresses dispatch challenges to dispatch team and provide possible solutions

Education and Qualifications

· 2-5 years Dispatch experience considered an asset

· Excellent organizational skills with a high level of detail

· Ability to communicate effectively in a courteous and professional manner; written and verbal

· Ability to work independently, in a fast-paced environment

Hours:

· Permanent Full Time Position

· Monday to Friday 8 am to 5 pm

The PT Difference:

· Competitive Compensation Package

· Group Benefits and Wellness Program

Job Types: Permanent, Full time

Pay: From $50,000.00 per year

Benefits:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program

Experience:

- dispatching: 3 years (required)

Work Location: In person

📌 Dispatcher (Canada)
🏢 Portage Transport
📍 Canada