Account Manager
Based in Brandon Manitoba, Head Office
Reporting to: Vice President, Sales
McKenzie Seeds, in business since 1896, is Canada’s number one packet seed company specializing in flower and vegetable seed, as well as many other products consumers have come to rely on. Our Head Office and production facility is located in Brandon, Manitoba with sales offices across Canada. We proudly have distribution in every major retailer and garden center coast to coast.
The Account Manager focuses on managing and growing an existing customer base. This position will work internally at our Brandon location in establishing client relationships and achieving sales revenue and market share targets.
Responsibilities:
- Manage day-to-day account details internally including order/shipping follow-up, in-store distribution, sales information/product samples, quote sheets and item set-up, inventory management & requests from accounts
- Interacts regularly with customers and extended McKenzie teams to support and enhance the business
- Work closely with Service Manager and merchandisers within territory to ensure customers are properly taken care of and expectations exceeded
- Prospecting within territory to grow current account base and add potential new customers
- Update and manage customers using the companies CRM system
- Work within customer’s online portals to manage inventory and anticipate needs to ensure full stock of product
- Attend trade shows as required.
- Lead regular business meetings/presentations with various accounts including meeting preparation, action plans and appropriate follow ups
- Work with Product Manager, production and finance teams to deliver on both revenue and sales forecasts
- Review weekly reports, customer sales, marketing programs and other data as necessary.
- All other duties as assigned.
Qualifications/Experience:
- 2+ years’ experience providing customer support, preference to individuals with experience working in a retail environment
- Bachelor’s Degree in Business Administration or related discipline
- Proficiency with Microsoft computer programs
- Robust verbal and written communication skills
- Ability to take initiative and confidently direct customer interactions
- Excellent organizational and time management skills
- French is an asset, not a requirement as is an interest in horticulture
- Must have a valid driver’s license
- Availability for travel approximately 4 -6 times per year
Job Type: Full-time
Pay: $50,000.00-$80,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Brandon, MB: reliably commute or plan to relocate before starting work (required)