Department Slot Operations Reports To Slot Supervisor/ Slot Manager
Position Summary:
The Slot Attendant is responsible for monitoring the gaming floor and providing exceptional guest service excellence as well as handling cash transactions in accordance with AGLC Terms and Conditions.
Key Accountabilities:
- Provides exceptional guest service excellence · Monitors the gaming floor to ensure slot integrity
- Provides basic technical support for slot machines; machine malfunction diagnosis
- Administers hand pays and jackpots and bill exchanges
- Manages own cash float
- Verifies cash counts
- Responds to and resolves guest issues; escalates as required
- Identifies and reports counterfeit bills
- Manages other initiatives or duties as required
Education and Qualification Requirements
- Grade 10 education or suitable combination of education and experience
- Excellent communication skills; both written and verbal
- Computer literacy in MS Office an asset
- Minimum 6 months of work experience: previous slot operations experience an asset
- Criminal Record Clearance mandatory
Work Environment Considerations
- Regular casino environment, non-traditional work hours, standing for large periods of time, money handling
Compliance Requirements
- Every team member must comply with all requirements of the corporate policies
- Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
- Adhering to all company and regulatory policies as they relate to functions of the position.
Licensing or Certification Requirements For positions that require special certification; the appropriate level of certification will be maintained. This position requires AGLC Registration and must maintain a valid AGLC License.
Job Types: Full-time, Part-time Salary: From $15.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Vision care