The Operations Coordinator will perform a variety of resource management and strategic planning tasks to ensure the organization is running efficiently. Will act as the face of the company by working as guest service person and be the main client point of contact. Handle bridging the gap between various departments and management groups within our company.

Reports to Operations Manager.

Responsibilities include but are not limited to:

· Aiding with the daily operational activities under the direction of managers

· Performing administrative tasks, such as supplying bookkeeping support, answering phones, answering email enquiries, scheduling meetings, client communications and correspondence, taking rent payments and issuing receipts etc.

· Collecting data and keeping correct company or departmental records.

· Providing staff with the necessary support and resources to effectively do their jobs to the best of their abilities.

· Creating, improving, and keeping an organized system across all departments.

· Facilitating cross-channel feedback from tenants, guests, owners and employees to management and executive teams.

· Working with team leaders, managers to learn department needs and goals.

· Ensuring all activities confirm to local, federal, industrial and company standards.

· Identifying and resolving problems

· Designing and maintaining clear operational guides to ensure consistency of operations.

· Collaborates with managers to set procedures, polices and processes.

Qualifications include:

· Excellent written communication skills to handle correspondence,



speak to clients and deal with the public.

· Excellent time management, prioritization, and multi-tasking abilities.

· Learns quickly and has strong problem-solving skills and business acumen.

· Excellent interpersonal skills to build strong relationships with colleagues, owners, tenants, guests, and vendors.

· Able to give and receive feedback and constructive criticism from a variety of channels.

· Strategic planning and problem-solving skills.

· Project Management experience.

· Comfortable in high pressure environment.

· Addressing complaints from owners, tenants, and guests in a timely and professional manner.

· Assisting with property leasing, including marketing, showing vacant units, and screening potential tenants.

· Assist with inspections as needed.

· Previous office or property management skills an asset

Skills:
- Strong organizational and time management skills
- Excellent attention to detail
- Ability to multitask and prioritize tasks effectively
- Robust communication skills, both written and verbal
- Ability to work independently and as part of a team

Job Types: Full-time, Permanent

Pay: From $24.00 per hour

Benefits:

- Dental care
- Extended health care
- On-site parking

Ability to commute/relocate:

- Fernie, BC: reliably commute or plan to relocate before starting work (required)

Experience:

- Management: 1 year (required)
- Administrative experience: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

📌 Operations Coordinator (Fernie)
🏢 Fernie Lodging
📍 Fernie