Housekeeping Room Attendant

Employer: 1276 Upper James Limited (o/a Holiday Inn Express Hamilton – Upper James)

Location: Hamilton, Ontario – Onsite

Employment Type: Full-Time

Schedule: Days/Evenings/ Shifts/ Mandatory Weekends & Holidays

Union or Non-Union Role: Non-Union

Job Summary

Under the supervision of the Housekeeping Manager, the Room Attendant will thoroughly clean and service guest suites with a high attention to detail and assist with the hotel’s entire overall cleanliness.

Key Responsibilities

- Thoroughly clean assigned guest suites according to standards
- Familiar with departmental procedures and policies and ensure standards are adhered to
- Be in proper Room Attendant uniform (clean uniform, nametag, proper shoes)
- Maintain or replace all guest supplies and amenities, including lightbulbs
- Be helpful and courteous to guests, potential guests and team members
- Use cleaning products and materials correctly and with good care
- Be careful and correctly handle equipment (vacuums, carts etc.)
- Ensure Room Attendant cart is neat and tidy at all times
- Report any defects and safety hazards and be familiar with WHIMIS
- Familiar with the Fire Safety Plan and know your responsibilities in case of a fire/alarm
- Follow special cleaning instructions and directions from the executive housekeeper
- Adjust/set the room temperature controls in unoccupied suites
- Assist with training and developing other cleaning staff when asked
- Be efficient, effective and responsive with inquires and requests using good communication
- Work with supervisor (and maintenance) to ensure deficiencies and maintenance items are attended to
- Be familiar with hotel services offered
- Attend any training sessions or meetings (when asked)
- Ensure floor housekeeping storage areas are clean, maintained and organized
- Accomplish or assist with “Special Projects” or other cleaning tasks as required




- Other duties may be assigned by management

Requirements

- Must be able to lift 20 pounds on a consistent basis
- Flexible schedule and reliable
- Must be a fast pace worker and work well with others
- Multi-tasking skills
- Familiar with WHMIS, Health and Safety, and emergency protocols
- Physical mobility and stamina are required
- Ability to follow instructions and be detail-oriented
- Qualified and friendly with all guests. Ability to achieve guest satisfaction
- Prior experience in housekeeping, cleaning, laundry or related jobs an asset
- Applicants must be legally authorized to work in Canada

Compensation

- Expected Wage: $17.60 to $18.25 per hour

Vacancy Status

This job posting represents a current, existing vacancy: Yes

Use of Artificial Intelligence (AI) in Hiring

Artificial Intelligence is used in the hiring process: No

How to Apply:

Please apply for this posting through Indeed.

Accessibility & Equal Opportunity Statement

Holiday Inn is an equal opportunity employer and we would like to thank all applicants for their interest. Only those applicants under consideration will be contacted.

For additional information on our organization, please visit us at www.vrancor.com. Holiday Inn would like to hear from all interested candidates; accommodations are available throughout the recruitment process and the duration of employment.

Holiday Inn is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability–related accommodation to participate in the recruitment process, please email us or let the Recruiter know during the screening process.

Job Types: Full-time, Permanent

Pay: $17.60-$18.25 per hour

Experience:

- Hotel experience: 1 year (required)
- housekeeping: 1 year (required)

Work Location: In person

📌 Housekeeping - Room Attendant - 1036 (Canada)
🏢 Vrancor
📍 Canada