Job Type: Full-Time

Vacancy Status: This posting is for an existing vacancy

Target Salary Range: $45,250-$55,000

The compensation for this position is determined by a combination of skills, experience and is aligned to the Market in which the job is posted. Your recruiter will provide additional details about our total rewards package during the hiring process

Scope of Position

The Cannabis Enhanced Due Diligence Officer is responsible for reviewing all cannabis account files annually on the books of Alterna. They will follow a detailed analysis for all existing cannabis accounts for eligibility in meeting our banking requirements and risk management. If the business meets the requirements the Cannabis Enhanced Due Diligence Officer will review the cannabis account and ensure the account is current with all documentation and meets the compliance requirements. While the review is completed, there may be the need to liase with the branch who owns the relationship.

When required the Cannabis Enhanced Due Diligence Officer will need to assist with the onboarding process.

Key Responsibilities

- Manages all assigned annual cannabis account reviews - to complete the review within an agreed upon timeline
- Conduct a detailed due diligence analysis ensuring -Alterna’s requirements, legislative and compliance are met and followed
- During the review process ensuring the updated documents are reviewed and completed in a thorough manner as set out in Alterna’s policy and procedures and those required at the legislative level
- Member/Client will need to be contacted when necessary during the file review
- At the conclusion of the account review, the Manager, SME & Cannabis Business Banking will need to be notified via email to approve & sign the checklist
- Cannabis Related Business Enhanced Due Diligence Team (CRB EDD) will then notify the Compliance department so that the Compliance Department will complete their final review




- Ensure knowledge remains up to date and participating in annual training and through several media channels to ensure any changes are well documented, reported and followed
- The Cannabis Enhanced Due Diligence Officer will ensure a yearly review is completed on all accounts by the anniversary date (EDD- enhanced due diligence)
- Appropriate documents will be prefilled by the Cannabis Enhanced Due Diligence Officer (where necessary) against information already on the banking system for member to complete and return to the Cannabis Enhanced Due Diligence Officer
- Other related duties as assigned

QUALIFICATIONS

Education / Certification / Experience

- Post-secondary education in a related business field combined with 2 years related experience in a financial institution or an equivalent combination of education and experience
- Account management experience with direct member contact
- Experience reading financial statements a solid asset

COMPENTENCIES

- Excellent interpersonal and communications skills
- Excellent problem-solving skills to systematically identify analyze and resolve complex member issues/problems
- Developed writing skills sufficient to communicate detailed information to members/clients and various department or partners
- Evaluates and adapts service delivery to promote excellence
- Seeks to improve and maintain personal effectiveness in high demand situations
- Fosters teamwork
- Achievement Orientation-Continually improves personal performance
- Adapts to large, complex and/or frequent changes
- Addresses opportunities to enhance and advance organizational goals
- Demonstrates expert knowledge as relates to the job’s role

About Alterna Savings





Alterna Savings and Credit Union Limited (Alterna) has delivered The Good in Banking® for over 115 years creating financial services that transform lives for the better, all while giving back to our community. Alterna is made up of Alterna Savings and Credit Union Limited and its wholly owned subsidiary, Alterna Bank.

Alterna is the first full-service, member-owned cooperative financial institution outside Quebec, sharing its expertise with over 210,000 members through a network comprised of 40 branches across Ontario, a call centre and multiple digital channels. Members and customers also benefit from an industry-leading online brokerage and investment management services.

To learn more about Alterna Savings, please visit alterna.ca (https://www.alterna.ca/en/personal), X (https://twitter.com/alternasavings), Facebook (https://facebook.com/alternasavings), Instagram (https://www.instagram.com/alternasavingscu/), or LinkedIn (https://ca.linkedin.com/company/alterna-savings).

Working at Alterna

We are incredibly proud of our corporate culture, embodying our core values: Collaboration, Integrity, and Respect, where everyone works together towards a common goal; the financial wellbeing of our employees, members, and customers. This commitment has earned us several prestigious employer awards, including the National Capital Region's Top Employers award for eight years running.

- We appreciate all applicants; however, preference will be given to candidates who most closely meet the qualifications, key skills, and competencies outlined above.

- Alterna is compliant with the Ontarians with Disabilities Act and our team strives to provide an accessible accommodation experience. If you have a disability and require accommodations during the recruitment process, please contact our Recruitment Team and let us know how we can accommodate you.

- Alterna does not currently use Artificial Intelligence (AI) to screen, assess, or select applicants

📌 Cannabis Enhanced Due Diligence Officer (Canada)
🏢 Alterna
📍 Canada