We are hiring someone Part time- Long Term Dispatch & Accounts Position.
Full Job Description
- Update customers with driver's location and status update
- Strong customer service skills
- Effective communication skills
- Plan and coordinate operational logistics
- Knowledge of pricing and quoting when booking loads
- Dispatch personnel according to written schedules and work orders, or as required by emergency situations
- Maintain contact with drivers throughout their shifts and address any routing issues they might have
- Other duties as requested.
Dispatcher Specific Skills
Record mileage, fuel use, repairs and other expenses
Operate computer-aided communications and dispatching equipment
Dispatch personnel according to schedules and work orders
Dispatch personnel as required by emergency situations
Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
Keep track of shipments
Follow-up on issues with work orders
Knowledge of cross border dispatching regulations and practices
Maintain vehicle operator work records
Additional Skills
Maintain work records and logs
Ensure accuracy of completed time sheets, payroll and other summaries
Perform general office duties
Monitor personnel workloads and locations
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Attention to detail
Personal Suitability
Team player
Job Duties:
- Dispatch personnel according to written schedules and work orders, or as required by emergency situations
- Maintain contact with drivers throughout their shifts and address any routing issues they might have
- Monitor road conditions, construction zones, and accidents in order to revise routes as needed
- Update customers on the status of their deliveries including any delays that occur
- Maintain vehicle operator work records using computerized or manual methods and ensure timesheets and payroll summaries are completed accurately
- Other duties as requested