Are you a natural leader who thrives in a fast-paced environment and enjoys creating positive experiences for others? Optimum Wellness Centres is looking for a friendly, organized, and detail-oriented Clinic Assistant to become the welcoming face of our busy multidisciplinary clinic in SW Calgary!

As the first point of contact for our patients, you will play a key role in shaping their experience at our clinic. Your professionalism, strong communication skills, and ability to manage multiple tasks will help ensure our clinic runs smoothly while supporting a collaborative team of healthcare professionals.

About the Role

In this role, you will be responsible for maintaining a warm and welcoming environment while supporting the day-to-day administrative operations of our clinic. Our team includes practitioners across multiple healthcare disciplines, and you will be an important link between patients, practitioners, and staff.

Key Responsibilities

Patient Reception & Experience

- Welcome patients and visitors with a friendly, professional demeanor
- Create a positive first impression and ensure patients feel comfortable and supported
- Answer incoming calls and assist with inquiries or direct calls to the appropriate team member

Administrative & Scheduling Support

- Manage patient bookings and scheduling with accuracy and efficiency
- Assist with billing, payments, and insurance-related administrative tasks
- Maintain organized and accurate patient records

Team Collaboration





- Support communication between practitioners, clinic staff, and patients
- Help facilitate smooth day-to-day clinic operations in a multidisciplinary setting

Customer Service Excellence

- Address patient questions and concerns with professionalism and care
- Provide information about clinic services, practitioners, and available treatments

Qualifications

- Previous experience in reception/MOA is a must; multi-disciplinary healthcare an asset
- Excellent interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to multitask and stay organized in a fast-paced environment
- Positive attitude and a passion for delivering exceptional patient experiences

Why Join Optimum Wellness Centres?

- Competitive compensation and benefits
- Opportunities for professional growth within a multidisciplinary healthcare environment
- A supportive and collaborative team culture
- The chance to make a meaningful difference in the health and well-being of our community

*Full time and part time opportunities available*

At Optimum Wellness Centres, we are proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all individuals are respected, valued, and supported.

INDHP

Job Types: Full-time, Part-time, Permanent

Pay: From $20.50 per hour

Perks:

- Company events
- On-site parking
- Store discount

Experience:

- Medical Office Assistant: 1 year (required)

Work Location: In person

📌 Clinic Assistant - Calgary Southwest
🏢 Optimum Wellness Centres
📍 Calgary