The role

You are the connective tissue between our clients and our delivery team. You own the client relationships, turn their goals into strategy, keep every project moving, and lead a small team to deliver the work on time and on standard. This is a mid-level role with real ownership from day one.

What you will do

- Own day-to-day communication for a portfolio of client accounts as their primary point of contact
- Translate client goals into explicit strategy, scoped deliverables, and actionable briefs
- Manage timelines, budgets, and scope across multiple concurrent accounts
- Lead and coordinate a small delivery team, assigning work and holding quality
- Run client meetings, present work, and manage expectations, renewals, and retention
- Spot growth and upsell opportunities inside existing accounts, and field and sign on inbound client inquiries
- Attend monthly in-person content shoots at client locations
- Keep internal systems, briefs, and status reporting current and accurate

What you bring

- A post-secondary degree or diploma in business, marketing, communications, or a related field




- 2 to 4 years in an agency or in-house marketing role, ideally client-facing
- A track record of managing multiple projects and deadlines at once
- Experience leading or coordinating people
- Strong written and verbal communication, comfortable presenting to clients
- Working fluency across marketing disciplines: paid, content, and brand
- Based in Victoria, BC and able to work Pacific hours
- Proficient with Google Workspace, Notion, and comfortable working with AI tools such as Claude

Nice to have

- Prior agency experience
- Familiarity with paid media, analytics, or psychographic segmentation

Compensation $33.65 to $38.46 per hour, commesurable with experience.

How to apply

Send your resume, a portfolio link, and a short note on why you're a fit to [email protected]. Applications reviewed on a rolling basis.

Pay: $33.65-$38.46 per hour

Benefits

- Work from home

Work Location: Remote

📌 Account Lead (Victoria)
🏢 Insight Marketing u0026 Media
📍 Victoria