Step into a critical role with Axonify as a Senior IT Operations Specialist in Waterloo, Ontario. This hybrid position is integral to advancing IT processes and employee technology management. In this role, you'll operate and maintain key IT platforms while developing comprehensive expertise in identity management and SaaS tools.
You will also address technical challenges independently and promote automation within workflows. Your systems mindset will drive operational improvements, making every aspect of technology at Axonify more efficient and effective. Key Responsibilities:
- Administer identity and mobile device management systems
- Troubleshoot technical issues and enhance service continuity
- Facilitate secure onboarding and offboarding processes
- Identify and create automation solutions to streamline tasks
- Document processes to enhance team knowledge sharing Requirements:
- 3+ years in a professional IT role
- Experience with enterprise-level IT systems and platforms
- Skilled in troubleshooting macOS and Windows environments
- Knowledge of networking, security, and AI tools
- Strong communication for cross-team collaboration Leverage your robust IT background to improve operations and contribute to the success of Axonify.