Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very significant to us.

We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.

Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/advantages

Company: Hard Rock Ottawa Hotel & Casino

Location: Ottawa, Ontario

Job Type: Part Time

Is this a current vacancy? Yes, this is an existing open position.

Compensation: $19.33/hour

OVERVIEW

Bar Porters are responsible for taking guests through the key phases of their Hard Rock experience. As a Hard Rock Bar Porter, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).

RESPONSIBILITIES

Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible

Cleans bar area, including bar tops, sinks, glasses, refrigerators, coolers and other bar appliances in accordance with Hard Rock policies.

Ensures bar is set properly.

Ensures all soda gun products, fruit garnishes, and mixes meets service standards.

Stocks assigned bar with product and supplies throughout the shift.

Prepares all mixes and garnishes.

Thank guests with genuine appreciation and provide a fond farewell.

Maintain cleanliness of work areas throughout the shift.

Notify management of maintenance repair issues relating to the bar and service area.

Complete any additional reasonable requests by management.

Demonstrates impeccable product knowledge.

Answer questions - accurately and politely.

Direct guests to areas & restrooms.

Create memorable experiences.

Entertain guests with AMPLIFIED SERVICE.

Lives the Brand.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:





Must be at least 19 years of age

Must be Smart Serve certified

Practicing all general safety standards

Performing duties which require bending & reaching

Lifting & transporting up to 25 pounds

Standing or walking, for up to 8+ hours

Maintaining a well-groomed appearance (“having a plan”)

Following all uniform guidelines

Recycling products, where possible

Remaining calm in a hectic, fast-paced atmosphere

Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

Must be fluent in English and able to communicate effectively in both spoken and written English.

Displaying a positive and outwardly friendly attitude toward guests

Maintaining HRC’s 5 core Values and Mission Statement

SKILLS

Remaining calm in a hectic, fast-paced atmosphere

Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

Displaying a positive and outwardly friendly attitude toward guests

PHYSICAL DEMANDS

Ability to stand and sit for extended periods of time.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle, or feel; reach with hands and arms, talk or hear; and taste or smell.

The employee must frequently lift and/or move 25 pounds or more.

The Casino environment is hectic, fast-paced and often crowded and noisy.

May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

Working Conditions:



Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times when you will need to be on the Casino Floor to complete job functions as outlined or pass through this area.

On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Be Iconic represents the roots of our culture.

The Seminole

Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe.

Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

📌 Bar Porter - Beverage (Montreal)
🏢 067 Hard Rock Ottawa Racetrack Emp Svc In
📍 Montreal