Step into a leadership role at Bell as a Senior Manager of Managed Services Automation. Drive innovation and quality engineering efforts in a hybrid work setting, focused on enterprise-level solutions. At Bell, you will lead critical initiatives that redefine operational excellence, focusing on automation across Managed Services.

Your role will be to mentor a team and implement AI-driven processes that enhance service quality and operational efficiency. You will play a key role in shaping the future of digital connections for clients. Key Responsibilities:

- Oversee automation initiatives and quality improvement
- Guide the integration of AI for operational diagnostics
- Direct the execution of ServiceNow-based workflows
- Address and rationalize observability within managed services
- Mentor and elevate MS process and tooling teams Requirements:
- Bachelor’s degree in a related technical discipline
- 7+ years in software and automation engineering
- Leadership experience in tech teams required
- Familiarity with ITIL service management processes
- Hands-on experience with monitoring tools and frameworks Utilize your leadership and technical expertise to innovate the future of managed services at Bell.

📌 Bell Senior Manager in Software Automation (Montreal)
🏢 Bell
📍 Montreal