Job Summary

We are seeking a motivated, customer-focused, and results-driven Sales & Business Development Executive to join our growing team.

This is an in office role primarily responsible for identifying new business opportunities, developing long-term client relationships, and supporting business growth through proactive sales activities. The primary focus of this position is to acquire direct business clients, while also assisting in developing reseller, referral, and strategic partner relationships.

The ideal candidate enjoys building relationships, understanding customer needs, and creating long-term value for clients. We are looking for someone who is proactive, organized, eager to learn, and motivated to contribute to business growth.

Key Responsibilities

Business Development & Sales

- Identify and acquire new customers for the company's live seafood and temperature-controlled logistics services, including seafood importers and exporters, wholesalers, aquaculture companies, food distributors, retailers, restaurants, and other target accounts.
- Design tailored logistics solutions by understanding customer transportation requirements and working with internal teams to deliver reliable, cost-effective, and commercially competitive services.
- Prepare and negotiate quotations, proposals, and commercial agreements while ensuring pricing aligns with the company's revenue and profitability objectives.
- Generate and manage a healthy sales pipeline through prospecting, referrals, networking, trade shows, digital channels, and other lead-generation initiatives, converting qualified prospects into long-term customers.
- Achieve individual sales and gross profit targets while maintaining accurate CRM records, sales forecasts, and commercial activities.

Customer & Partner Management




- Build long-term relationships with customers and strategic partners, including airlines, trucking companies, customs brokers, warehouses, and other logistics service providers.
- Lead customer onboarding and collaborate with Operations to ensure a smooth transition from initial shipments to recurring business, while proactively resolving service issues and supporting long-term account growth.
- Maintain regular engagement with customers to understand changing business needs, identify expansion opportunities, and deliver a consistently high level of customer satisfaction.

Market Development
- Analyze market trends, seasonal demand, airline capacity, competitor activities, and emerging trade lanes to identify growth opportunities for the company's live seafood logistics business.
- Develop target account strategies and industry partnerships, representing the company at trade shows, customer meetings, and networking events to strengthen market presence and generate qualified sales leads.

Cross-functional Collaboration
- Partner with Operations and other internal teams to ensure proposed live seafood logistics solutions are operationally feasible, commercially competitive, and consistently executed.
- Provide management with sales forecasts, pipeline updates, customer insights, and market intelligence, while recommending improvements that enhance customer experience, operational efficiency, and overall business performance.

Pay: $50,000.00-$75,000.00 per year

Benefits

- Casual dress
- Dental care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement

Ability to commute/relocate:
- Brampton, ON L6T 5M4: reliably commute or plan to relocate before starting work (preferred)

Language:
- Mandarin (preferred)

Willingness to travel:
- 25% (preferred)

Work Location: Hybrid remote in Brampton, ON L6T 5M4

📌 Business Development Executive (Brampton)
🏢 KLN
📍 Brampton