Client Experience Lead (Residential Cleaning) (Ottawa)

Client Experience Lead (Residential Cleaning) (Ottawa)

30 Jul
|
UrbanMop
|
Ottawa

30 Jul

UrbanMop

Ottawa

Earn Approximately $350–$450 for 4–7 Hours of Client Visits + Paid Mileage | Versatile Schedule | Leadership Opportunity

Location: Ottawa, ON (Field-Based)

Become the Face of UrbanMop

Are you an experienced residential cleaner who enjoys building relationships just as much as delivering exceptional service?

UrbanMop is looking for a Client Experience Lead (CEL)—a unique leadership opportunity for experienced cleaning professionals ready to take the next step in their career.

Instead of cleaning homes full-time, you'll visit clients after their first recurring cleaning, perform quality checks, ensure our standards are met, support our cleaning team, and help create an outstanding customer experience.

Compensation

- Earn approximately $350–$450 per week based on current demand
- Typically 7–9 client visits per week (about 30 to 45 mins duration per client visit)
- $50 per completed client visit
- Paid mileage between appointments
- Flexible schedule that allows you to plan your day

What You'll Do Visit new recurring clients after their first cleaning





Perform quality inspections Answer client questions and build trust

Coach and support cleaners Identify concerns before they become complaints

Requirements

- Residential cleaning experience
- Valid Ontario driver's licence
- Reliable vehicle
- Smartphone
- Eligible to work in Canada

Apply If you're ready to grow beyond cleaning and become a key part of delivering exceptional client experiences, we'd love to hear from you.

Pay: $350.00-$450.00 per week

Benefits

- Casual dress
- Flexible schedule
- On-site parking

Application question(s):
- Are you available to work with a shifting schedule? This includes work that may be done on weekends.

Experience:
- Residential cleaning: 2 years (required)

Language:
- English (required)

Licence/Certification:
- G2/G license and a reliable vehicle? (required)

Location:
- Ottawa, ON (required)

Work Location: In person

📌 Client Experience Lead (Residential Cleaning) (Ottawa)
🏢 UrbanMop
📍 Ottawa

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