At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America. We’re looking for a Commercial Lines and Office Manager to join the team in Kitchener. This strategic role involves providing direct leadership to the Commercial Risk Placement Team while acting as a key liaison with the Head Office to drive operational excellence. 3 Reasons To Apply ? Leadership Impact: Direct the Commercial Risk Placement Team and influence regional process improvements. ? High-Value Compensation: Competitive salary range of $100,000 – $150,000 plus performance-based bonuses. ? Robust Benefits: Enjoy matching Group RRSP, paid personal days, and full professional development reimbursement.

Responsibilities Team Leadership: Lead and mentor the Commercial Risk Placement Team to ensure service standards and corporate goals are met.

Operational Strategy:



Analyze and recommend process improvements to enhance customer service and productivity.

Stakeholder Management: Maintain positive relationships with business partners and liaise with the Head Office on regional matters.

Onboarding & Training: Support the growth of the branch by leading the onboarding of new team members.

Desired

Skills 5+ years of insurance operational management experience. 3+ years of commercial risk placement experience. Active RIBO license in good standing (CIP, CAIB, or CRM preferred). Working knowledge of Applied EPIC and Microsoft 365.

Contact: If this role sounds like a positive fit for you, please reach out directly at [email protected] to learn more.

📌 Commercial Lines and Office Manager (Kitchener)
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📍 Kitchener