Step into a key role at Pomeroy Kananaskis Mountain Lodge as a Lobby Concierge. Create unforgettable guest experiences while sharing the beauty of the Canadian Rockies in this engaging, on-site position. As a Lobby Concierge, you will be a crucial part of the Front Office team.

Your expertise in customer service will enable you to assist guests with arranging activities and exploring local attractions. This role requires a deep knowledge of Kananaskis and a passion for providing exceptional service. Key Responsibilities:

- Initiate guest itineraries before arrival
- Manage special requests and arrangements
- Maintain up-to-date local guides and brochures
- Ensure dining options are current and reservations made
- Assist with excursions, lift tickets, and tee times

Requirements:

- Knowledge of Opera PMS is a plus
- Robust attention to detail with problem-solving skills
- Excellent verbal and written communication
- Familiarity with Kananaskis and its offerings
- Ability to lift and carry up to 50 lbs

Deliver superior service and showcase Kananaskis with your passion and expertise.

📌 Concierge Position at Pomeroy Kananaskis
🏢 Pomeroy Lodging
📍 Kananaskis