Role Overview

Defron Security Services is expanding its team in Elora, ON and seeking a professional, service‑oriented Concierge who excels at creating a welcoming, protected, and supportive environment. This full‑time position is ideal for an individual who is assistive, eager to help, and communicates confidently in excellent English.

You will serve as the primary point of contact for residents, guests, and visitors, balancing hospitality with strong security awareness.

Key Responsibilities

- Guest Reception — Warmly greet and assist residents, guests, and visitors, ensuring a positive first impression
- Access Management — Monitor and control entry points, verifying visitors and maintaining building security
- Resident Assistance — Support residents with inquiries, directions, amenity bookings, and general assistance
- Communication Handling — Answer calls, respond to emails, and relay messages clearly and professionally
- Security Awareness — Observe and report unusual activity, support emergency procedures, and maintain a safe environment
- Administrative Support — Maintain daily logs, visitor records, and incident reports with accuracy
- Vendor & Contractor Coordination — Assist with scheduled service providers,



ensuring proper check‑in and compliance with building protocols

Required Skills & Attributes

- Professional Demeanor — Polished appearance, courteous communication, and consistent reliability
- Excellent English Communication — Clear verbal and written communication skills
- Assistive Mindset — Eager to help, proactive in offering support, and attentive to resident needs
- Problem‑Solving — Ability to handle inquiries, resolve minor issues, and escalate concerns appropriately
- Situational Awareness — Strong observational skills and ability to remain calm under pressure
- Prior experience in concierge, customer service, hospitality, or security is an asset

Why Join Us You’ll be part of a team that values professionalism, reliability, and genuine care for the people we serve. This role offers stability, growth opportunities, and the chance to make a meaningful impact every day.

You’ll be part of a team that values professionalism, reliability, and genuine care for the people we serve. This role offers stability, growth opportunities, and the chance to make a meaningful impact every day.

Pay: $19.00-$21.00 per hour

Benefits

- Dental care
- On-site parking
- Vision care

Work Location: In person

📌 Concierge/Security Guard (Elora)
🏢 Defron Security Services
📍 Elora