Consultant/ Senior Consultant Digital Transformation (Toronto)

Consultant/ Senior Consultant Digital Transformation (Toronto)

30 Jul
|
Socket.dev
|
Toronto

30 Jul

Socket.dev

Toronto

APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. APPLY is hybrid/remote friendly.

The preferred candidate should be based in Canada, working in hours that align to PT or ET . Are you motivated by visioning big ideas and turning them into solutions that deliver on business and customer value? Does the idea of collaborating with a top-notch multidisciplinary UX, design & technology team to build digital products excite you?

Then the Senior Product Consultant position at APPLY is perfect for your next career move. We are looking for an experienced Senior Product Consultant to join our team, and organize digital product development for our clients and ensure high ROI.

The Senior Product

Consultant role sits within the Product Management team at APPLY, and is the backbone of all project executions. Retrieve and analyze feedback from customers, stakeholders, other teams, and various research methods, workshop facilitation methodologies to shape requirements, features and end products. Prepare, review and present product requirements documents (PRD) - be meticulous in ensuring requirements of all types (client, business, user experience, design, technical, non-functional) are understood, documented, kept up-to-date, conflicts resolved, and finally communicated in a timely fashion to team members and client stakeholders.





Prepare recommendations to track product use and impact end users - define measurement plans for the digital products that we design and build. Continuously prepare recommendations to expand product base and vision - based on data and research-driven insight. You understand what it means to drive ROI through business and customer value, you understand the constraints from all directions, and you use your consultative skills to make recommendations to move vision forward.

Building and maintaining strong relationships with the client along with third party vendors. You are capable of detecting the main projects, initiatives, and epics that must be executed to achieve the expected business results. You’ve collaborated in multidisciplinary teams, are able to convey technical concepts to non-technical people as well as turn business, UX, design requirements into technical specifications.

You are experienced with backlog management, sprint planning, and roadmapping exercises, and you are able to generate spaces and workshops to define approaches and align solutions. You have a understanding of Sports & Entertainment design,



along with html and next.js processes You have an excellent grasp of creating and reviewing accessibility requirements, specifically WCAG 2.2 and high proficiency in using accessibility assessment tools and software You are a creative leader, a team player, and a problem solver. Demonstrated experience using Contentful as a headless CMS for building and managing websites is a bonus.

You have a portfolio of digital products that you have shipped, managed and operated, and are proud to share how it delivered value to end users. We provide you with modern tools, systems and approaches, value your time, safety, and health, and strive to build a work community where you can thrive and grow. Broaden your skills on a range of engagements with international brands that have a global impact.

We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe. Accelerate your skilled growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.

Generous vacation policy: Work-life balance is key to our team’s success, so we offer flexible personal time off (PTO); Tailor your extended health and dental plan to your needs, priorities, and preferences.

Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both. APPLY is a safe, respectful, and inclusive community where differences are celebrated. Learn more in our Diversity, Equity, and Inclusion (DEI) section.

📌 Consultant/ Senior Consultant Digital Transformation (Toronto)
🏢 Socket.dev
📍 Toronto

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