S. Dilawri Automotive Group is looking for a Customer Care Representative to join our team. This candidate would be working with all 10 dealerships.

Work Location: 390 West Hunt Club - Hyundai on Hunt Club

Duties/Responsibilities:

The main responsibility is to help create business opportunities for all 10 dealerships through inbound and outbound calls.

● Work as a team to coordinate and set up appointments for customer service requirements.

● Update customer records with all interactions and customer transactions.

● Assist inbound customer needs while maintaining strict outbound targets.

● Answering all inbound calls in a timely and efficient manner.

● Working closely with teammates to ensure customer satisfaction and requests are met.

Job Requirements & Qualifications:





● Secondary School Diploma required.

● Ability to multitask and work under pressure.

● Ability to maintain a positive attitude with teammates.

Experience:

● Minimum 1 year experience working in a retail customer service or call center environment.

Schedule:

● 8 hour shift

● Monday to Friday

Compensation:

· $20/hr bonus

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Advantages

- Dental care
- Disability insurance
- Extended health care
- Life insurance

Experience:
- Customer Service: 1 year (required)
- Call Centre: 1 year (preferred)

Work Location: In person

📌 Customer Care Centre (CCC) Agent (Ottawa)
🏢 S. Dilawri Automotive Group
📍 Ottawa