Become a Customer Experience Ambassador with Indigo, creating joyful moments for book lovers in a physical and digital environment. Connect with customers through stories, product recommendations, and personalized service. As a Customer Experience Ambassador, you'll foster a welcoming atmosphere in our stores while embodying Indigo’s culture of joy.

This role requires connecting authentically with our customers, creating tailored experiences, and engaging them through unique product collections. You will play an essential part in ensuring that each customer's visit is memorable, reflecting our dedication to their happiness. Key Responsibilities:

- Create a welcoming and warm workplace in stores
- Engage with customers actively on the sales floor




- Curate personalized product selections for customers
- Maintain visual standards to enhance product displays
- Respond promptly to customer feedback and inquiries

Requirements:

- Experience in retail preferred but not mandatory
- Strong commitment to excellent customer experiences
- Flexibility in working hours, including evenings and weekends
- Ability to lift items up to 40 pounds safely
- Bilingualism in English and French is required in Québec

Bring creativity, customer insight, and storytelling to enhance the Indigo shopping experience.

📌 Customer Experience Ambassador at Indigo (Vancouver)
🏢 Indigo
📍 Vancouver