The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

As a Customer Engineering (CE) Manager, you will lead and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio.

Responsibilities

- Lead a team of Customer Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
- Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
- Partner with sales to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones. Through planning stages, determine alignment, coverage and staffing needs.
- Balance technical leadership with operational excellence, lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
- Work cross-functionally across Google,



partners, and teams to resolve technical roadblocks.

Minimum Qualifications

- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with leadership (e.g., people management, team lead, mentorship, coaching).
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience leading technical conversations, demos, prototyping, or workshops with customers.

Preferred Qualifications

- Experience with software lifecycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure).
- Experience as a pre-sales manager or technical customer-facing people manager within a qualified services or sales engineering team.
- Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information).
- Experience engaging with, and presenting to, technical stakeholders/executive leaders.
- Experience driving delivery and consumption plans for complex, cross-pillar cloud solutions.

Bachelor's degree or equivalent practical experience; 10 years of experience with cloud native architecture in a customer-facing or support role; leadership experience including people management, mentorship, or coaching; experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.

📌 Customer Engineering Manager III, Greenfield, Google Cloud (Waterloo)
🏢 Google
📍 Waterloo