Join TD as a Customer Experience Data Strategist in Toronto, focusing on data integration and insights. Elevate customer experience measurement and reporting capabilities across the organization. Reporting to the AVP of CX Measurement & Value, this role requires an expert in connecting behavioral, operational, and financial data sources.

You will leverage contemporary analytical techniques and partner with analytics and AI teams to drive insights that inform strategic decisions. Key Responsibilities:

- Connect diverse data sources for holistic performance analysis
- Leverage analytics to identify trends and business opportunities
- Create dashboards and scorecards for performance measurement
- Explore AI technologies to enhance insight generation




- Communicate insights to support decision-making at every level

Requirements:

- 5-8+ years' experience in data science or customer insights
- Proven ability to analyze complex datasets effectively
- Experience with reporting and visualization platforms
- Strong relationship-building and stakeholder influence skills
- Preferred experience in financial services or consulting sectors

Shape the future of customer insights through impactful data strategies and executive storytelling at TD.

📌 Customer Experience Data Strategist at TD (Toronto)
🏢 TD
📍 Toronto